Junior Microsoft Program Manager Sales Specialist
About The Position
The Junior Microsoft Program Manager will join AppDirect's growing cloud ecosystem team, reporting directly to the Manager, Microsoft Business & Strategy. This role involves working closely with the Microsoft Business Manager to execute the overall growth strategy, operational direction, and channel distribution of Microsoft solutions through the AppDirect marketplace platform. The ideal candidate is highly organized, detail-oriented, and ambitious, with a foundational understanding of Microsoft licensing and the Cloud Solution Provider (CSP) program. This position is designed for someone who wants to master ecosystem sales and will act as an operational anchor, liaising with Independent Software Vendors (ISVs), coordinating with channel advisors, and ensuring the Microsoft catalog is optimized for revenue. The role requires a coachable individual with a strong desire to learn from experienced management, absorb industry best practices, and quickly become an autonomous product specialist. Excellent communication skills are essential for interacting with software developers, enterprise account managers, and third-party IT advisors.
Requirements
- 1–3 years of experience working within a technology channel environment (MSP, TSD/Master Agent, VAR, or Cloud Distributor).
- Prior experience interacting with ISVs (Independent Software Vendors) or participating in multi-vendor technology sales is heavily preferred.
- A solid foundational understanding of Microsoft’s inner workings, including knowledge of what a "Tenant" is, understanding the concept of "Seat Licenses," and a baseline familiarity with the Microsoft Cloud Solution Provider (CSP) framework.
- Obsessive attention to detail is mandatory due to Microsoft licensing involving thousands of line items, precise SKUs, and strict contract terms (NCE 1-month vs. 12-month, etc.).
- Experience with digital commerce/marketplace platforms (AppDirect, Salesforce CPQ, CloudBlue, or Microsoft Partner Center) is a massive plus.
- Microsoft Certified: Azure Fundamentals (AZ-900) or Microsoft 365 Certified: Fundamentals (MS-900) certifications are highly regarded but not required.
Responsibilities
- Take direct daily instruction from the Microsoft Business Manager to support high-level growth initiatives, partner promotions, and go-to-market strategies.
- Ensure all Microsoft Cloud Solution Provider (CSP) offerings, New Commerce Experience (NCE) updates, and perpetual software SKUs are accurately represented within the AppDirect ecosystem.
- Assist channel managers and partners with basic Microsoft tenant configuration inquiries, license migration pathways, and pricing verification.
- Collaborate with complementary Independent Software Vendors (ISVs) in our catalog to build attractive "Microsoft + SaaS" product bundles (e.g., security, backup, or AI add-ons) that increase overall deal size.
- Understand the Microsoft Solution Area(s) and execute program enablement to support deal flow and deal optimization.
- Track deal utilization, assist the manager in coordinating with new ISVs looking to integrate into our marketplace, track onboarding milestones, and prepare sales enablement documentation.
- Track Microsoft partner incentives, regional rebate structures, and vendor-driven SPIFFs to maximize corporate profitability.
Benefits
- performance-based bonuses
- a full range of benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
