Junior IT Support Engineer (Contract)

Altruist•San Francisco, CA

11h•Hybrid

About The Position

Altruist is in the midst of an exceptional growth phase and we’re excited to hire a Junior IT Support Engineer (Contract) to join our growing organization. This is a hybrid role based in San Francisco (FiDi), requiring 30 hours per week and at least three days in the office.

Requirements

1-3 years of experience
Experience with Mac and PC Operating Systems
Basic knowledge of AI/Automation workflow building (Okta workflows, Google Apps Script, N8N)
Experience with G Suite and Google Admin
Experience with OKTA, Jamf, and Kaseya-VSA
Experience with Google Meet and Zoom conferencing equipment
Computer and Printer Support
New computer hardware and software builds, using imaging software
Familiarity with Office 365 Suite - some knowledge of Outlook may be required

Nice To Haves

Preferred Experience with Atlassian apps (Confluence, Jira)
Basic knowledge of Active Directory

Responsibilities

Provide technical assistance and support related to computer systems, hardware, or software.
Conduct corporate training sessions
Assist with onboarding-offboarding
Maintain the daily performance of computer systems and conference room equipment.
Help with maintaining IT asset and inventory management
Performs other related duties and projects as requested or assigned

Benefits

A hybrid work schedule for most positions to promote strong, in-person collaboration.
Stunning, amenity-filled office spaces in Culver City, CA, San Francisco, CA, and Dallas, TX. Our offices are intentionally designed for comfort, collaboration, and productivity.
Competitive pay and equity for eligible positions.
Premium healthcare, dental, and vision insurance plans (HMO and PPO).
401k savings plan with a 4% match and immediate vesting.
16 week paid parental leave.
Professional growth and development opportunities including an employee mobility program and an annual L&D budget allocation for each employee.
Company perks program (includes discounts on pet insurance, fitness, cell phone plans, and travel, etc.).
Financial guidance program (includes counseling on navigating debt, tracking personal spend, saving and planning goals, home-purchasing preparedness, etc.).
One month work from anywhere policy (with the exception of a few countries).