Junior IT Operations Engineer

Computer Task Group, Inc • Phoenix, AZ

4d • Onsite

About The Position

We are seeking a proactive Junior IT Operations Engineer to support the reliability, performance, and security of IT systems at our solar manufacturing facility. This role is ideal for someone with a foundation in systems administration, networking, and automation who is eager to grow their skills while ensuring stability in a production-critical environment.

Requirements

• 1–3 years in IT operations, systems administration, or DevOps-related roles.
• Linux and Windows server experience.
• VMware virtualization support.
• Exposure to cloud platforms (AWS, Azure, GCP).
• Scripting skills: Bash, PowerShell, Python.
• Knowledge of monitoring tools (Prometheus, Grafana, Zabbix, SolarWinds).
• Networking fundamentals: TCP/IP, DNS, VPNs, firewalls.
• Introductory CI/CD and infrastructure-as-code (Terraform, Ansible).

Nice To Haves

• Certifications: AWS SysOps, Azure Administrator, VMware VCP, CompTIA Server+.
• ITIL knowledge and service management familiarity.
• Aruba networking and FortiGate firewall experience.
• Strong troubleshooting, analytical, and communication skills.

Responsibilities

• Monitor and maintain on-premises and cloud-based servers, networks, and infrastructure.
• Implement system upgrades, patches, backups, and recovery processes.
• Automate routine operational tasks with scripting and configuration tools.
• Collaborate with MES and SecOps teams to maintain security and compliance.
• Assist with incident response, root cause analysis, and system remediation.
• Document systems, processes, and standard operating procedures.
• Support deployment and validation of new technologies and tools.
• Participate in on-call rotation as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees