IT - Junior IT Infrastructure Analyst - Backup & Disaster Recovery

Northland Properties•Vancouver, BC

6d•CA$60,000 - CA$70,000•Onsite

About The Position

The Junior IT Infrastructure Analyst supports the day-to-day operation, maintenance, and reliability of the organization’s IT infrastructure, with a focus on backup and disaster recovery. This role assists with backup and recovery operations, virtualization, Windows Server and Active Directory administration, storage, and network infrastructure. The position also monitors infrastructure health, troubleshoots technical issues, maintains documentation, and works collaboratively with the IT team on infrastructure maintenance, upgrades, and disaster recovery initiatives.

Requirements

Three (3) years of relevant experience in IT infrastructure, systems administration, networking, backup/recovery, or related technical support is preferred.
Candidates with less experience who demonstrate strong technical knowledge, relevant education, or hands-on experience will also be considered.
Hands-on experience with at least one enterprise backup and recovery platform, such as Veeam Backup & Replication or a comparable solution.
Hands-on experience with at least one virtualization platform, such as VMware ESXi/vCenter, Microsoft Hyper-V, or a comparable solution.
Strong troubleshooting and problem-solving abilities
Strong written documentation and technical note-taking skills
Ability to learn quickly in a fast-paced environment
Ability to prioritize multiple tasks while maintaining attention to detail
Working knowledge of Windows Server environments and Active Directory.
Working knowledge of virtualization concepts
Working knowledge of backup and disaster recovery concepts, including: Backup and restore, Replication, Backup retention, Off-site and disaster recovery copies
Working knowledge of networking concepts, including TCP/IP, DNS, DHCP, VLANs, and VPN connectivity.

Nice To Haves

Microsoft 365 Administration
Enterprise storage, RAID, SAN, or NAS systems
PowerShell
Multi-site IT environments
Infrastructure monitoring tools
Infrastructure documentation and disaster recovery runbooks
CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft Azure Fundamentals (AZ-900)
Microsoft Security, Compliance, and Identity Fundamentals (SC-900)
Microsoft 365 Fundamentals (MS-900)
Cisco Certified Network Associate (CCNA)
VMware or Veeam-related certifications

Responsibilities

Monitor and support backup and disaster recovery systems and investigate and resolve failed backup jobs.
Perform backup restores and assist with recovery testing and disaster recovery exercises.
Monitor server, storage, virtualization, and backup infrastructure health, performance, and capacity.
Perform Windows Server administration and routine infrastructure maintenance, including Active Directory.
Troubleshoot server, storage, virtualization, backup, and network-related issues, escalating complex issues when necessary.
Assist with physical and virtual server deployments, upgrades, patching, and hardware replacement.
Support backup repositories, replication, retention, and off-site disaster recovery infrastructure.
Assist with LAN/WAN, VLAN, DNS, DHCP, VPN, and other infrastructure connectivity troubleshooting.
Maintain infrastructure documentation, including system configurations, backup and disaster recovery procedures, and technical notes.
Collaborate with and provide technical assistance to other IT team members as needed to support day-to-day IT operations.