Junior HPC Applications Engineer
About The Position
Parallel Works is hiring a Junior HPC Applications Engineer to support the researchers and engineers running work on our platforms. The role handles first line support: build failures, batch script problems, environment issues, and the first diagnosis on failed jobs. It suits someone who has run scientific or machine learning workloads on a cluster as a user and wants to move to the other side of the ticket. Our users work across on-premises clusters, cloud, and commercial GPU providers, and the same question often has a different answer in each. The role works alongside a senior applications engineer, building software stacks for users and handling second tier diagnosis after about a year.
Requirements
- 2 or more years supporting users on Linux systems, or running scientific or machine learning workloads on a cluster as a practitioner.
- Comfort on the Linux command line, including building software from source.
- Writing and debugging batch scripts under Slurm, PBS, or LSF.
- Proficiency with Python, plus either a machine learning framework or a domain scientific code.
- Writing a complete, correct answer to a user in plain language.
Nice To Haves
- Experience with Spack, EasyBuild, or Lmod.
- Multi-GPU or multi-node job experience.
- Use of containers such as Apptainer, Singularity, or Docker.
- Exposure to any profiling or debugging tooling.
- Graduate coursework or a research computing background, or time on a university or laboratory HPC help desk.
Responsibilities
- First line support: own incoming tickets, reproduce the problem, resolve what you can, and escalate the rest with a diagnosis attached.
- Batch scripts: write, debug, and tune Slurm submission scripts with users, including GPU requests, array jobs, and resource sizing.
- Environments and modules: build and install user requested software under senior review, and maintain module and container environments.
- Onboarding: walk new users through access, storage layout, and first jobs when a cluster comes online.
- Documentation: user guides and FAQ entries that cut repeat tickets.
- Coverage rotation: a support coverage rotation. Some engagements carry coverage outside standard United States business hours, agreed in advance.
Benefits
- Medical, vision, and dental coverage
- a 401(k) with company match
- short term disability
- generous paid vacation and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
