Junior Groomer

Petco•Wake Forest, NC

9d•Onsite

About The Position

The Junior Pet Stylist begins a ten-week training program to learn fundamental grooming tasks and develop the skills needed for a career in pet grooming. Working alongside experienced groomers, the position learns and performs bathing, drying, brushing, nail trimming, ear cleaning, and gland cleaning. The role also assists with the grooming process while prioritizing each pet’s comfort, safety, and well-being and providing strong customer service to pet parents. During weeks 1–3, the Junior Pet Stylist learns dog behavior, pet and personal safety, check-in and check-out procedures, customer service, grooming policies, and bathing and drying techniques through on-the-job training. During weeks 3–10, the role performs bathing and walk-in services while working toward weekly productivity goals. The position is conducted primarily indoors in the grooming salon, with frequent contact with pets, pet parents, and salon partners.

Requirements

0–1 year of animal-related experience, including shelter volunteering or pet sitting.
Genuine passion for animals and desire to pursue a career in pet grooming.
Basic understanding of dog breeds, behavior, and common grooming practices.
Ability to handle pets of all sizes and temperaments with care and empathy.
Effective verbal and written communication skills for interacting with pet parents and grooming team members.
Availability to work weekends, evenings, and holidays as required by the Pet Care Center’s grooming schedule.
Ability to perform duties with or without reasonable accommodation, including bending, kneeling, lifting up to 30 pounds as necessary, and standing for long periods.
May need to work at heights using a two-step ladder or other support tools for cleaning and maintenance duties.

Nice To Haves

Prior grooming salon assistance is preferred.
A high-school diploma or GED is preferred, but not required.

Responsibilities

Under close supervision, perform limited grooming services, including bathing, drying, nail trimming, brushing, ear cleaning, and gland cleaning, in accordance with pet parents’ instructions and company policies.
Ensure the well-being and safety of every animal in the salon.
Interact professionally with pet parents, provide customer service, respond to grooming-related inquiries, and resolve concerns in a timely manner.
Maintain a clean and safe grooming area and salon; disinfect and sanitize tools and equipment; perform daily and weekly cleaning and other assigned maintenance tasks.
Schedule grooming appointments, manage paperwork, and maintain accurate grooming records.
Learn and follow Petco grooming policies, standards, and guidelines.
During training, learn dog behavior, pet and self-safety, check-in and check-out procedures, customer service, and bathing and drying techniques.
Perform bathing and walk-in services and work toward weekly productivity goals during the training program.