Junior Groomer

Petco Animal Supplies Stores•Bensalem, PA

12d•Onsite

About The Position

The Junior Groomer begins a ten-week training program to develop fundamental pet grooming skills under the close supervision of experienced groomers. Training covers bathing, drying, brushing, nail trimming, ear cleaning, and gland cleaning, along with pet behavior, safety, customer service, grooming policies, and salon procedures. The role assists with grooming while prioritizing each pet’s comfort, safety, and well-being and providing customer service to pet parents. During weeks 1–3, the employee learns dog behavior, pet and personal safety, check-in and check-out procedures, customer service, grooming policies, and bathing and drying techniques through on-the-job training. During weeks 3–10, the employee performs bathing and walk-in services while working toward weekly productivity goals. The work is primarily indoors in a grooming salon and involves direct contact with pets and pet parents, as well as time with other salon team members. The environment can be noisy and wet. The role may require bending, kneeling, lifting up to 30 pounds, standing for long periods, and using a two-step ladder or support tools for cleaning and maintenance.

Requirements

0–1 year of animal-related experience, including shelter volunteering or pet sitting.
Genuine passion for animals and desire to pursue a career in pet grooming.
Basic understanding of dog breeds, behavior, and common grooming practices.
Ability to handle pets of all sizes and temperaments with care and empathy.
Effective verbal and written communication skills for interactions with pet parents and grooming team members.
Availability to work weekends, evenings, and holidays as required by the grooming schedule.
Ability to perform the role’s physical duties, including bending, kneeling, lifting up to 30 pounds as necessary, and standing for long periods.

Nice To Haves

Prior grooming salon assistance is preferred.
High school diploma or GED is preferred, but not required.

Responsibilities

Under close supervision, perform limited grooming services, including bathing, drying, nail trimming, brushing, ear cleaning, and gland cleaning, following pet parents’ instructions and company policies and procedures.
Ensure the well-being and safety of every animal in the salon.
Interact professionally and effectively with pet parents, provide customer service, respond to grooming-related questions, and resolve inquiries in a timely manner.
Maintain a clean and safe grooming area and salon; disinfect and sanitize tools and equipment; complete daily and weekly cleaning and other assigned maintenance tasks.
Schedule grooming appointments, manage paperwork, and maintain accurate grooming records.
Learn and follow Petco grooming policies, standards, and guidelines to support safety, quality, and consistency.
Learn dog behavior, pet and personal safety, check-in and check-out procedures, customer service, and bathing and drying techniques.
Perform bathing and walk-in services and work toward weekly productivity goals.