About The Position

As the tallest building west of Chicago, InterContinental Los Angeles Downtown will forever elevate the city skyline. Located in the epicenter of downtown’s historic financial and arts district, and mere blocks from Staples Center and L.A. Live, InterContinental Los Angeles Downtown leads the way as the new architectural icon of luxury hospitality. The hotel features 889 guest rooms including 109 suites, and a host of culinary venues, including La Boucherie, an elegant American steakhouse with a French twist; lively Lobby Bar; and Spire 73 – the tallest open-air rooftop bar in the Western Hemisphere – located atop the 73rd floor, boasting breathtaking 360-degree views. Bedecked in sustainable design, the hotel is the first LEED-Gold certified building in downtown Los Angeles for Building Design and Construction. InterContinental Los Angeles Downtown has received awards from US News & World Report, Condé Nast Traveler Readers' Choice, Travel + Leisure World's Best, AAA Four Diamond, Wine Spectator, Meetings Today, and more. La Boucherie is also a Michelin Guide recommended restaurant. The hotel offers a 70th-floor sky lobby, 13,000 sq. ft. fitness center, Club InterContinental Lounge, and outdoor pool, as well as over 100,000 square feet of indoor/outdoor meeting and event spaces, including a 21,500-square-foot elegant Wilshire Grand Ballroom. From intricate light fixtures inspired by L.A.’s infamous freeways to billboard-inspired headboards in each guest room reflecting L.A.’s classic beach towns, foothills, car culture and urban scene, the hotel aims to bring a fresh, iconic and elevated perspective of Los Angeles to travelers and locals alike. This role will perform major repairs and maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained.

Requirements

  • Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience.
  • Professional certification and license if required by law.
  • Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds
  • Frequently standing up and moving about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, kneeling, climbing and crawling
  • Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc.
  • Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests.
  • Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals.
  • Mathematical skills, including basic math, percentages, quantities, and variances are used frequently.

Responsibilities

  • Perform maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
  • Ensure that assigned equipment is prepared and operational for the following day’s work.
  • Adhere to federal, state and local regulations concerning safety or other compliance requirements, as well as brand standards and local policy and procedures to ensure quality, safety, and consistency. Report all unsafe conditions or malfunctioning equipment to supervisor. May educate and train hotel staff in the safe and proper use of equipment.
  • Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.
  • Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.
  • May also perform other minor maintenance and repairs and/or conduct preventative maintenance duties as needed.
  • Promote teamwork and quality service through daily communication and coordination with other departments
  • Assist with other duties as assigned.

Benefits

  • Hotel discounts worldwide
  • Access to a wide variety of discount programs
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