Junior Demand Planner

Diptyque•New York, NY

About The Position

The Junior Demand Planner reports to the Demand Planning Manager and leads the demand forecasting process for Diptyque America's LATAM, Wholesale, Corporate, and Travel Retail channels. The role builds and maintains forecasts by channel, account, and SKU in close partnership with Sales, Marketing, and the HQ Demand Planning team in France. It offers an analytical planner the opportunity to deepen forecasting expertise across a diverse, multi-channel portfolio.

Requirements

At least 2 years of experience in demand planning, forecasting, buying, merchandising, or a related analytical retail planning role.
Strong Excel skills, including PivotTables, VLOOKUP/XLOOKUP, and complex formulas for large data sets.
Strong problem-solving ability, with clear communication and influencing skills.
Ability to manage multiple priorities in a fast-paced environment.
Collaborative team player with strong attention to detail.

Nice To Haves

Retail or consumer goods experience; luxury experience is a plus.
Experience with forecasting or ERP systems such as AGR, SAP, or Oracle Planning Cloud.
Experience forecasting across multiple channels and/or international markets.

Responsibilities

Support the monthly demand forecasting process for assigned channels and accounts, including LATAM, Wholesale, Corporate, and Travel Retail.
Collect and incorporate inputs from Sales and Marketing to update forecasts and document key assumptions, promotions, and business drivers.
Develop and maintain forecasts at the account, channel, and SKU level to support business planning and inventory decisions.
Support new product launch forecasting using historical performance, comparable launches, and commercial insights.
Track launch performance against forecast and identify opportunities for forecast adjustments.
Analyze historical sell-in and sell-out trends to identify demand patterns, forecast variances, and key business drivers.
Monitor forecast accuracy and planning KPIs for assigned accounts and channels.
Investigate forecast misses and recommend adjustments to improve forecast performance and reliability.
Monitor account-level changes, market developments, and demand shifts that could affect inventory or business performance.
Identify forecast risks and opportunities and communicate findings to the Demand Planning Manager and Supply Planning team.
Maintain forecast data, product information, and planning inputs in forecasting systems, ensuring data accuracy and adherence to established processes.
Identify and escalate data quality, reporting, or system issues, partnering with internal stakeholders to support resolution.
Prepare forecast reports, performance metrics, and variance analyses for the monthly S&OP process.
Participate in demand review meetings and present forecasts and recommendations.
Partner with Sales, Marketing, Supply Planning, and the HQ Demand Planning team to support alignment on forecasts, product launches, and business initiatives.