Junior Data Platform Product Manager

Charles Schwab Inc.•Austin, TX

1d•$48 - $55•Onsite

About The Position

Schwab Technology Services enables the future of how clients manage their money by delivering innovative, reliable technology products that support our mission to democratize access to investing and financial planning. As a Junior Data Platform Product Manager you will support product delivery and platform operations across business, analytics, governance, and engineering teams. This hands-on individual contributor role focuses on disciplined execution, requirements and process documentation, delivery metrics, feature rollout support, data management activities, stakeholder engagement, and coordination of practitioner-community activities.

Requirements

2+ years of experience in product management / product operations / business analysis / platform management, or related discipline.
Bachelor’s degree in business, Information Systems, Engineering, or a related field, or equivalent professional experience.
Experience gathering requirements, documenting workflows, and defining user stories and acceptance criteria.
Experience supporting business processes, product delivery activities, operational reporting, or user adoption initiatives.
Experience coordinating communications, documentation, training, onboarding, or feedback activities for a feature or process rollout.
Basic knowledge of data management concepts, including data quality, data governance, controls, lineage, and data integrity.
Experience with Agile delivery practices and tools such as JIRA and Confluence.
Strong analytical skills with the ability to use data and metrics to communicate progress and identify improvement opportunities.
Strong written and verbal communication skills, with the ability to facilitate meetings and prepare clear stakeholder materials.
Proven organizational skills and the ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Experience in tracking and reporting platform or operational metrics, including cycle time, volume, adoption, provisioning efficiency, reliability, or delivery outcomes.
Experience supporting enterprise data, analytics, cloud, or AI-enabled platforms.
Experience supporting data management and governance activities, including data quality monitoring, metadata management, stewardship, controls, issue remediation, or compliance processes.
Experience coordinating feature launches, process rollouts, onboarding, or change enablement activities.
Experience building reusable documentation and self-service resources.
Working knowledge of data platform concepts, product delivery processes, and operational reporting.
Experience in the Financial Services or Technology industry.
Strong problem-solving skills and a demonstrated ability to bring structure to ambiguous or evolving work.

Responsibilities

Support structured intake and requirements gathering. Partner with stakeholders to clarify business needs, document workflows, and translate requirements into actionable user stories and acceptance criteria.
Maintain repeatable product and operational processes that support consistent intake, planning, governance, delivery, and user onboarding. Document workflows and recommend practical process improvements based on delivery data and stakeholder feedback.
Coordinate assigned activities for new feature and platform rollouts, including readiness tracking, communications, training materials, user onboarding, and feedback collection.
Support backlog refinement, prioritization, planning, dependency tracking, and follow-through across products, engineering, architecture, analytics, and governance teams. Maintain accurate product artifacts, decisions, risks, and status updates in JIRA and Confluence.
Track and report platform and delivery metrics, including request volume, cycle time, provisioning efficiency, adoption, progress, reliability, and outcomes. Use data to identify trends, bottlenecks, and improvement opportunities.
Build effective working relationships with business and technical partners. Facilitate discussions, communicate progress and risks, support onboarding, and gather user feedback to improve adoption and platform experience.
Help coordinate community-of-practice activities, such as office hours, working sessions, knowledge-sharing forums, and reusable guidance. Capture decisions, publish materials.