Junior Cyber Security Technician

Pride Mobility & Quantum Rehab•Duryea, PA

About The Position

The Junior Cyber Security Technician assists with monitoring security alerts, identifying potential threats, and supporting security assessments and incident response under the guidance of experienced IT staff. The role helps protect company systems, networks, and information. It is safety-sensitive and may involve travel to company facilities, after-hours on-call support, and extended or alternative hours as business needs dictate. The position works with Information Technology and other company departments to monitor and review systems, research security issues, support security controls, and contribute to cybersecurity policies and documentation. Pride Mobility Products®/Quantum Rehab® is an Equal Opportunity and Affirmative Action Employer.

Requirements

  • At least 1 year of experience in the IT Cyber Security field.
  • High school diploma or GED.
  • Legally authorized to work in the United States without sponsorship now or in the future.
  • Team-oriented, friendly, professional, detail-oriented, and honest.
  • Ability to multitask, solve problems, and prioritize in a fast-paced environment.
  • Ability to work extended and/or alternative hours for rollouts, system upgrades, and problem remediation; provide after-hours support according to the departmental on-call schedule; and work weekends as business needs dictate.
  • Ability to travel to company facilities as business needs dictate.
  • Drive to achieve advancement and continuous improvement; strong emotional intelligence and collaboration skills.
  • Proficiency with Unix, Linux, Windows, and web server environments.
  • Basic working knowledge of network configurations, TCP/IP, DNS, DHCP, LDAP, and firewalls.
  • Strong analytical skills, including synthesizing complex or diverse information and designing effective solutions.
  • Excellent verbal and written communication skills.
  • Intermediate working knowledge of Microsoft Word, Excel, and PowerPoint.
  • Advanced working knowledge of Visio.
  • Excellent web navigation skills.
  • Foundational understanding of networking, operating systems, and cybersecurity concepts.

Nice To Haves

  • At least 3 years of experience in the IT Cyber Security Analyst field.
  • At least 1 year of experience configuring and supporting a Storage Area Network (SAN), preferably NetApp.
  • At least 1 year of experience working in an Oracle EBS 11i or higher environment.
  • Associate’s degree in Cybersecurity, Information Technology, Computer Science, or a related field.

Responsibilities

  • Monitor security alerts, events, and logs using established procedures and security tools, and escalate potential concerns to appropriate IT staff.
  • Promote teamwork and cooperation within Information Technology and across company departments.
  • Assist with security assessments, vulnerability scans, and penetration testing; identify weaknesses and recommend remediation actions for review.
  • Support security reviews of networks, systems, and applications.
  • Assist with developing and updating cybersecurity policies, procedures, and related documentation.
  • Research security threats, vulnerabilities, industry trends, and potential preventive or corrective measures.
  • Assist with deploying approved operating system and application patches.
  • Assist experienced IT staff with investigating and analyzing potential security incidents, identifying root causes, assessing impact, and determining appropriate remediation measures.
  • Assist IT staff and other teams with identifying and implementing approved security controls to improve monitoring and incident response.
  • Observe safety and security rules and promptly report accidents, incidents, or injuries to management.
  • Complete the Annual CTPAT Security Training.
  • Focus on continuous improvement and demonstrate good business judgment.
  • Work effectively with all Pride departments to exceed internal and external expectations.
  • Help organize and clean the work area, keeping aisles and walkways clear.
  • Perform other duties as assigned; Pride retains discretion to modify duties.
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