Junior Business architect

Charter Telecom•Victoria, BC

12d•CA$65,000 - CA$80,000•Hybrid

About The Position

As a part of Charter Business Architecture Practice team, the Junior Business Architect is an entry-level role responsible for BA projects delivery according to the Charter’s methodologies in place. This includes participating in the client-facing engagements, creating essential deliverables such as business capability models, personas, journey maps and value streams. With previous experience in business architecture or related fields, exposure to corporate or public sector environments, a relevant bachelor’s degree, and practical experience in business process mapping and documentation, the Junior Business Architect will also contribute to the Charter BA Practice development and Charter’s work with clients that is aimed to bridge the gap between technology and business at a foundational level.

Requirements

1-3 years of proven experience in business architecture roles or previous experience in consulting, business analysis, process improvement, or IT-related roles
Previous exposure to corporate or public environment
Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
Hands-on experience mapping, analyzing, and documenting business processes using frameworks like BPM
TOGAF Architecture Certified or available to undertake a certification path to achieve in 6 - 9 months
Design Thinking Certificate is an asset
Other complementary professional certifications are considered an asset.
Strong situational analysis and critical thinking skills
Experience supporting client interviews and engagement sessions, translating insights into actionable outcomes
Ability to actively listen, ask clarifying questions, and distill complex information
Experience assisting with workshop facilitation, including preparation and documentation of outcomes
Effective collaborator across all levels of an organization
Strong written, verbal, and visual communication skills tailored to different audiences
Commitment to continuous learning through ongoing professional development
Broad enterprise perspective across strategy, processes, capabilities, technology, and governance
Experience modelling business processes using various tools and techniques
Familiarity with industry frameworks (e.g., BABOK, DMBOK, ITIL, PMBOK, ADKAR, LEAN) and awareness of industry trends and best practices

Nice To Haves

Design Thinking Certificate is an asset
Other complementary professional certifications are considered an asset.

Responsibilities

Conduct customer and industry research and ensure information remains accurate and relevant
Develop key business architecture artifacts such as stakeholder maps, personas, journey maps, and process models
Support and document stakeholder workshops and interviews
Present clear, concise recommendations and solutions focused on key messages
Coordinate customer engagements with project teams, Account Managers, and other practices
Maintain accurate project documentation, customer data, and the BA repository
Contribute to business development, sales insights, and overall practice growth
Build and enhance business capability models aligned with maturity frameworks and long‑term roadmaps
Create thought leadership content including case studies, blogs, and whitepapers while managing priorities effectively
Collaborate with delivery teams and architects, support capability development discussions, and participate in training and practice initiatives