Junior Artificial Intelligence Operations Specialist

Pride Mobility Products Corporation•Duryea, PA

About The Position

Support the implementation, operation, monitoring, and continuous improvement of Artificial Intelligence (AI) solutions to ensure they deliver safe, reliable, efficient, and measurable business value.

Requirements

Must be a friendly team player, professional, detail-oriented, and honest
Ability to multi-task, problem-solve, and prioritize in a fast-paced working environment
Ability to work and communicate effectively with multiple departments as a cross functional team
Ability to facilitate change, often with limited time constraints
Ability to explain technology to nontechnical employees
Relentless drive to achieve advancement and continuous improvement
A strong interest in assessing, implementing and monitoring AI and automation
Basic working knowledge of Microsoft Office Word, Excel, PowerPoint, CoPilot, and ChatGPT
Basic working knowledge of Sharepoint, MS project or a similar project tracking application
Basic working knowledge of generative AI and prompt engineering fundamentals
Basic technical skills and a willingness to learn
Excellent presentation, verbal and written communication skills
At least 6 months of hands-on experience using generative AI tools such as ChatGPT, Microsoft Copilot, Azure AI, or comparable platforms, in a professional or academic setting
Must be legally authorized to work in the United States without sponsorship now, or in the future

Nice To Haves

At least 2 years of experience in IT, application support, automation, data analytics, or a related technical role preferred
Bachelor’s degree in Computer Science, Data Analytics, Information Systems, AI or a related field preferred

Responsibilities

Assist in testing and validating AI tools
Support the deployment and daily monitoring of enterprise AI or LLM integrations
Help map and document workflows to identify automation opportunities and redesign processes for AI enablement
Assist in pilot coordination and testing, capturing results, user feedback, and performance data
Assist with identifying high-impact AI use cases aligned with business objectives and process improvement
Work with Project Coordinators to ensure that all information is defined and collected
Track and analyze adoption metrics and success measures, summarizing insights for leadership reviews
Continuously learn about current AI trends, models, and regulatory considerations and translate them into actionable insights
Work with all departments to align AI use cases to business outcomes
Participate in team meetings to contribute ideas
Develop and maintain technical documentation
Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
Focus on continuous improvement, and consistently demonstrate good business judgment
Work effectively with all Pride departments to exceed internal and external expectations
Pride retains the discretion to modify duties and/or assign other duties as necessary