Junior Application Engineer
About The Position
We are seeking a Junior Application Engineer to join our Customer Success team. This role is ideal for a technically inclined individual who enjoys building relationships and interacting with customers. You will be responsible for explaining technical concepts, answering questions, and resolving customer issues, and should be comfortable presenting to groups in various settings, such as dealer training sessions or engineering meetings. While we will provide training on gas detection technology, we are looking for an engineer with strong interpersonal skills. The initial focus will be on day-to-day tasks including project design, quoting, and technical support, which will provide a thorough understanding of the product line and customer needs. Advancement opportunities include specifying systems, creating drawings and submittals, participating in sales calls, and conducting dealer training. This position is on a customer-facing engineering track, not in product development. If your career aspirations are in R&D, this role may not be the right fit.
Requirements
- Engineering degree or diploma in mechanical, electrical, mechatronics, or a related discipline, or equivalent experience
- Strong written and verbal communication skills
- Ability to present to a group in person and/or virtually
Nice To Haves
- Experience with Gas Detection, HVAC, and/or Instrumentation
- Familiar with building plans and software used to edit them
Responsibilities
- Field technical questions from customers and dealers, and prepare the quotes, orders, and supporting documents that follow
- Review plans and project specifications received from customers
- Design gas detection systems for the application and specify the right equipment
- Create project drawings and submittal packages for dealers and engineers
- Provide post-sale technical and installation support on the projects you work on
- Join sales calls and customer meetings as the technical expert
- Deliver technical training to dealers, technicians, and engineers
- Contribute to product direction by sharing what you learn in the field with the broader CET team
- Travel as required (25%)
Benefits
- Competitive base salary with profit sharing
- Comprehensive benefits package
- 3 weeks of paid vacation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
