Junior Adjuster - Edmonton, Alberta, Canada

SCM Services d’assurances • Edmonton, AB

21h • Hybrid

About The Position

ClaimsPro LP is seeking to add two Junior Adjusters to their growing team in Edmonton, Alberta, Canada. This role will initially focus on desktop claims handling, with the potential to transition into a field role within the Edmonton area. The Junior Adjuster will be responsible for actively adjusting claims while also maximizing business development opportunities through timely marketing and follow-up. A background or experience in the insurance or insurance-related field is ideal for this position.

Requirements

• Completion of high school education.
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
• At least 1-year relevant experience in claims adjusting or related-field.
• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation.
• Effective analytical skills, including identification of cause-and-effect dynamics.
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Nice To Haves

• University degree or post-secondary education related to insurance will be given preference.

Responsibilities

• Prompt contact and follow up with policy holders and claimants.
• Investigate the cause and report to clients with solid recommendations.
• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
• Provide a high level of customer service to clients and the insured throughout the claims process.
• Participate and share ownership and responsibility for after-hours customer service requirements when required.
• Perform duties assigned in compliance with established work standards, policies, and procedures.

Benefits

• Compensation is commensurate with experience, qualifications, and internal equity.
• Pay-for-Performance Incentives
• Work-Life Balance & Hybrid/Remote Work Opportunities
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED