Judicial Operations Clerk (D4 Pottawattamie 112476)
About The Position
The Iowa Judicial Branch, in Pottawattamie County, Council Bluffs seeks applicants for a Judicial Operations Clerk to perform the clerical support and customer service for efficient court operations and the integrity of court records. This position will process case-related documents such as orders, warrants, applications, motions, complaints, bonds, exhibits and other official case and court-related documents and media to support accurate records and efficient court operations. This position will provide customer service to assist court users in-person and on the phone with general requests on court-related matters, process and record payments, and answer case processing questions or copies. This position will also provide customer service and support for case information and processing for attorneys, judges law enforcement, and other agencies. This position may occasionally support courtroom operation such as jury trials and proceedings. The successful candidate will be able to learn and navigate court record-specific computer programs and technology. This position will have the ability to professionally communicate in person and on the phone with a variety of court users. The successful will have keen attention to detail to maintain the accuracy and integrity of court records. This position may occasionally travel to other counties within the judicial district.
Requirements
- High school diploma (or high school equivalency diploma).
- Equivalent of one (1) year of full-time experience in customer service.
- Familiarity and understanding of court operation support, record keeping, and filing.
- Basic computer database, software, and math skills.
- Ability to secure confidential data and maintain confidentiality.
- Ability to prioritize work and meet deadlines.
- Verbal and written communication skills.
- Attention to detail.
- Reliable transportation and the ability to travel.
Nice To Haves
- Experience with court or legal process or terminology.
- Experience with accurate record keeping.
- Basic cashier or bookkeeping experience
- Experience securing confidential information.
- Experience with Microsoft 365
Responsibilities
- Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
- Assist court users with resources, equipment, and services.
- Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures.
- Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
- Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
- Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
- Provide office support such as maintaining organization, equipment, and supplies.
- Other duties as assigned.
Benefits
- Collaborative, positive professional work environment
- Opportunities to make a widespread difference in the Iowa communities
- Excellent benefits package
- Paid Holidays/Vacation/Sick Leave
- Iowa Public Employees’ Retirement System (IPERS) plan
- Employee discount program
- Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
