Judicial Assistant II - Probation Division

City and County of Denver • Denver, CO

2d • Onsite

About The Position

The mission of Denver County Court is to administer justice fairly, efficiently, and effectively; provide excellent customer service, and foster a positive environment where employees enjoy their work. The City and County of Denver’s third branch of government is comprised of 19 judges, 4 full-time magistrates, and 300 staff members. Case types include state, civil, small claims, traffic, criminal, and other general sessions cases within the City and County of Denver. The Denver County Court proudly serves the community and continually seeks ways to incorporate procedural fairness and evidence-based practices. The Probation Division supervises approximately 2,500 cases assigned to 39 Probation Officers. The Probation Department handles misdemeanor and city ordinance violations cases. Most of the cases referred to County Court Probation are for DUI (Driving Under the Influence), DWAI (Driving While Ability Impaired), DUID (Driving Under the Influence of Drugs) and Domestic Violence. Additional units and programs in the Probation Division include: DUI/DWAI Unit, DV/FV/ Special Crimes Unit, Sobriety Court, Sex Offender Management Unit, Recovery Treatment Court, and Mental Health Unit.

Requirements

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate
• Three (3) years of clerical experience
• One (1) year of experience must have been in a court, law enforcement or legal setting
• Exceptional organizational skills and interpersonal skills
• Empathy and a high regard for people who are often in difficult circumstances
• Experience with customer de-escalation and conflict management
• Experience with electronic filing systems/databases
• Strong attention to detail
• Highly effective written and oral communication skills
• Possess the ability to perform as an integral part of a team
• Ability to multi-task and prioritize work to meet the business needs of the department and the court
• Ability to understand the importance of process and rules
• Ability to appropriately navigate a high paced environment
• Exhibits adaptability and resilience in adjusting priorities and navigating unforeseen challenges as they arise

Nice To Haves

• Commitment to public service/volunteer service a plus
• Bilingual in Spanish is a plus (not required)

Responsibilities

• Perform court specific, technical clerical office support work processing all incoming adult and juvenile probationers.
• Conduct criminal history searches utilizing several criminal justice databases.
• Prepare and submit legal documents such as Pre-Sentence Investigation (PSIs) reports and motions to the court.
• Interprets and explains regulations, policies, standards, and/or procedures to internal/external customers based on extensive knowledge of a specialized area within a defined scope.
• Approves and rejects case information and determines appropriate actions within a defined scope.
• Be a valued member of a dynamic team where mutual trust, collaboration, and accountability is critical to the team’s success.
• Assist in the processing of clients including phone calls, data entry into databases, report processing, intake paperwork and photos, filing motions and court documents, and supporting the overall life cycle on a case.
• Review and evaluate forms, applications, computations, documents, and/or other information to determine accuracy, completeness, acceptability, or compliance based on extensive knowledge of court policy, procedures, and legal practices.
• Answer phone calls daily, provide information to customers; screens telephone calls, transfers calls, takes messages and returns phone calls as necessary.
• Utilize a computer to input information/data and to create, edit, compile, manipulate, and retrieve files and/or databases and creates reports.
• Maintain detailed and confidential records and act as liaison between clients, court personnel and probation officers.
• Always represent the department and the court in a positive and professional manner.
• High-volume office requires the ability to multi-task and prioritize, performing daily duties timely to meet the business needs of the department and the court.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 132 hours of PTO earned within first year
• 11 Paid Holidays per year, plus 1 personal holiday, and 8 hours of Denver Good Deeds volunteer time
• Care Bank – 8 weeks of Paid Family Leave (eligible after the probation period is passed)
• Free RTD Eco Pass
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED