JSOC - Cybersecurity Specialist - Incident Response

Questrade Financial GroupToronto, ON
CA$80,604 - CA$100,756Hybrid

About The Position

Questrade Financial Group (QFG) is seeking a SOC Specialist to join their team. This role is crucial for identifying and responding to cyber threats, safeguarding the company's infrastructure and data. The specialist will be involved in the alert development cycle, triaging and investigating alerts, managing the full incident response lifecycle (investigation, containment, eradication, and recovery), and collecting metrics for reporting. The position involves working with internal customers and vendor support teams to ensure security tools are utilized effectively, collaborating with Cybersecurity and IT teams on new initiatives, and contributing to process improvements and documentation. QFG emphasizes a culture of innovation, using AI as a transformative enabler, and seeks forward-thinking individuals to integrate AI into daily work for a more efficient employee experience and cutting-edge customer solutions. The company offers a hybrid working environment with opportunities for continuous growth, creativity, and curiosity.

Requirements

  • 3+ years of relevant experience in performing Cybersecurity Incident Response and Threat Hunting activities in a complex incident management or Security Operations Center environment.
  • Experience in the creation and fine-tuning of detection rules.
  • Familiarity with integrating security tools via APIs for automation, and familiarity with Security Orchestration, Automation, and Response (SOAR) concepts.
  • Experience with investigations and incident response using EDR tools such as CrowdStrike Falcon and SIEM tools such as Elastic Security (KQL, ESQL, Timeline analysis).
  • Experience with forensic triage (disk, memory, network) and multiple operating systems (Mac, Linux, Windows).
  • Experience with contributing to SOC processes, playbooks, SIEM correlation rules, and incident reports.
  • Experience in incident management and communication under pressure.
  • Familiarity with programming languages such as Python, JavaScript and others.
  • Knowledge of NIST Cybersecurity Framework, MITRE ATT&CK.
  • Knowledge of security products and device monitoring tools including Firewalls, IDS/IPS, Phishing and e-mail security, content filtering, DDoS, WAF, and more.

Nice To Haves

  • GSEC, Security+, CySA+, CEH, CHFI or similar relevant certifications.

Responsibilities

  • Identifying and responding to cyber threats - safeguarding our company's infrastructure and data.
  • Supporting the alert development cycle, triaging and investigating alerts.
  • Managing the full incident response lifecycle (investigation, containment, eradication, and recovery).
  • Collecting and tracking metrics for reporting.
  • Working alongside internal customers and our vendor support teams to ensure we are utilizing our security tools in accordance with corporate policies and growing business needs.
  • Working closely with Cybersecurity and IT teams to align priorities and execute plans for new initiatives.
  • Contributing to process improvements and building documentation for new tools.
  • Collaborate with team members on investigations and share technical knowledge.
  • Monitor, analyze and report possible cybersecurity attacks.
  • Investigate and perform analysis of threat indicators.
  • Gather Indicators of compromise and any relevant data to use with threat hunting activities.
  • Leverage security tools (Elastic, CrowdStrike and more) for analysis to identify malicious activities.
  • Analyze identified malicious activity to determine Tactics, Techniques and Procedures.
  • Conduct research, analysis and correlate gathered data from various resources to determine the impact of the incident.
  • Execute containment and eradication actions following established playbooks.
  • Participate in on-call and hands-on scheduled shift rotations, including outside of business hours.
  • Support coordination of Security Incident Response and investigation with other internal teams and 3rd party providers.
  • Document incident timelines, evidence, and actions taken for post-incident review.
  • Perform post-incident reviews and produce lessons-learned reports.
  • Contribute to maintaining and improving incident response playbooks and runbooks.
  • Participate in tabletop exercises and IR simulations.
  • Provide proactive security investigation and searches on corporate environments to detect malicious activities.
  • Maintain up-to-date understanding of security threats, countermeasures, security tools, cloud security and SaaS technologies.
  • Maintain technical proficiency through training, keeping up with industry best practices, and security frameworks.
  • Communicate investigation findings to technical stakeholders and contribute to reporting.
  • Contribute to tracking SOC operational metrics (MTTD, MTTR, alert fidelity).

Benefits

  • Health & wellbeing resources and programs
  • Paid vacation, personal, and sick days for work-life balance
  • Competitive compensation and benefits packages
  • Work-life balance in a hybrid environment with at least 3 days in office
  • Career growth and development opportunities
  • Opportunities to contribute to community causes
  • Work with diverse team members in an inclusive and collaborative environment
  • Comprehensive benefits plan
  • Competitive incentive (bonus) program
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