Jr. Systems Administrator

Saxon Global•West End, NY

3d•Onsite

About The Position

We are seeking a highly motivated and customer-focused Systems Administrator to support and maintain the Company's enterprise physical security and surveillance infrastructure. The successful candidate will be responsible for the administration, maintenance, optimization, and support of Pro-Watch Access Control Systems, Genetec Security Center, ChangeGear SQL databases, and enterprise camera/video surveillance systems, while also providing support for Windows server infrastructure and related technologies.

Requirements

Client Pro-Watch Access Control Administration
Genetec Security Center administration and support
IP camera systems, video encoders, NVRs, DVRs, and enterprise video storage solutions
Card access systems, badge management, door controllers, and physical security integrations
Security system troubleshooting and performance optimization
Windows Server and desktop operating systems
User administration, file systems, software installation, and services management
Active Directory administration, Group Policy, and domain services
Backup, recovery, and disaster recovery planning
Server hardware management and RAID storage configurations
Patch management and firmware lifecycle administration
Microsoft SQL Server administration and maintenance
Database backup and restore procedures
SQL performance monitoring and optimization
Database troubleshooting and maintenance activities
Fundamental networking concepts including: DHCP, DNS, Routing, Firewall technologies, VLANs and IP networking
Security principles including: Access Control Lists (ACLs), Encryption, Authentication and authorization, System hardening
System health monitoring and performance analysis
Capacity planning and optimization
Scripting and automation experience (PowerShell preferred)
Reporting and technical documentation development
Bachelor's Degree in Information Technology, Computer Science, Engineering, or related discipline preferred.
Minimum 8 years of Information Technology experience supporting enterprise server environments and critical infrastructure systems.
Experience supporting physical security systems, access control platforms, video management systems, or related operational technology environments strongly preferred.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Strong customer service mindset with experience providing end-user support.
Well-organized, detail-oriented, and capable of managing multiple priorities while meeting deadlines.
Demonstrated ability to make sound technical and business decisions.
Ability to lift and transport server, network, and security system equipment when required.
Ability to provide after-hours, on-call support for critical systems.
Willingness to work overtime and flexible hours to support scheduled maintenance and emergency response activities.
Ability to travel to Company locations as necessary.
Valid driver's license required.
Ability to successfully pass a NERC CIP Personnel Risk Assessment Background Check.

Nice To Haves

Utilities Experience Preferred
Ability to intrepid, modify and write scripts and SQL queries
Administration of Domain / DNS /DHCP
Develop SQL queries

Responsibilities

Administer and maintain Client Pro-Watch access control servers and associated hardware.
Support and manage Genetec Security Center servers, video management systems, and camera integrations.
Maintain and optimize ChangeGear SQL databases, ensuring performance, availability, backup, and recovery capabilities.
Serve as the subject matter expert for enterprise IP camera systems, video recording platforms, storage systems, and surveillance infrastructure.
Perform troubleshooting and resolution of access control, surveillance, server, and database-related incidents.
Coordinate hardware and software upgrades for physical security systems and supporting infrastructure.
Monitor system health, performance, capacity, and availability across security platforms and server environments.
Perform system patching, firmware upgrades, security updates, and vulnerability remediation activities.
Develop and maintain disaster recovery and business continuity procedures for physical security systems.
Create and maintain technical documentation, system diagrams, operating procedures, and support guides.
Provide on-call and emergency support for critical physical security and surveillance systems.
Collaborate with cybersecurity, networking, facilities, and operations teams to ensure secure and reliable system operation.