Jr. Pastry Production Supervisor

DO & CONew York, NY
$23 - $26Onsite

About The Position

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Requirements

  • At least one years of experience in high-volume pastry, bakery, catering, hospitality, food service, or food manufacturing.
  • Experience producing pastries or baked goods from scratch in a commercial environment strongly preferred.
  • Previous lead, training, or supervisory experience preferred.
  • High school diploma or equivalent required; culinary or pastry education or certification preferred.
  • Food Handler, ServSafe, HACCP, or comparable food-safety certification preferred or required by local regulations.
  • Working knowledge of commercial pastry production, including mixing, baking, finishing, decorating, portioning, assembly, and packaging.
  • Ability to follow standardized recipes, production sheets, and customer specifications accurately.
  • Understanding of ingredient functionality, measurements, yields, recipe conversions, baking temperatures, and production timing.
  • Knowledge of HACCP, GMPs, sanitation, allergen controls, temperature monitoring, and food-safety requirements.
  • Strong leadership, organization, problem-solving, communication, and teamwork skills.
  • Ability to prioritize multiple demands in a fast-paced, deadline-driven production environment.
  • Hands-on, dependable, self-motivated, and comfortable working alongside the production team.
  • Basic proficiency in Microsoft Word, Excel, and Outlook.
  • Ability to work independently and make sound operational decisions.
  • Ability to remain on your feet for extended periods and work in environments with varying temperatures.
  • Flexibility to work different shifts, including nights, weekends, and holidays, based on business needs.

Nice To Haves

  • Experience producing pastries or baked goods from scratch in a commercial environment strongly preferred.
  • Previous lead, training, or supervisory experience preferred.
  • Culinary or pastry education or certification preferred.
  • Food Handler, ServSafe, HACCP, or comparable food-safety certification preferred or required by local regulations.

Responsibilities

  • Support the Pastry Production Supervisor and Pastry Chef in overseeing daily pastry production, assembly, and packaging operations.
  • Supervise, train, motivate, and develop Pastry Helpers and other assigned employees.
  • Coordinate the high-volume production of pastries, desserts, and baked goods prepared from scratch.
  • Review daily production plans, flight schedules, customer orders, recipes, and specifications to ensure accurate, on-time completion.
  • Assign daily responsibilities and monitor workflow, staffing, and production deadlines.
  • Ensure compliance with approved recipes, portion sizes, presentation standards, and customer specifications.
  • Monitor preparation, baking, cooling, finishing, decorating, assembly, and packaging processes.
  • Conduct quality checks to ensure consistency in taste, texture, appearance, weight, and presentation.
  • Monitor ingredients, packaging materials, tools, equipment, and finished-product inventory; promptly communicate shortages or concerns.
  • Support food-cost goals by controlling portions, monitoring ingredient usage, reducing waste, and maintaining accurate records.
  • Identify production delays, quality concerns, and process inefficiencies and assist with corrective actions.
  • Maintain a clean, safe, and organized production environment.
  • Ensure compliance with SOPs, GMPs, HACCP, FDA regulations, allergen controls, sanitation procedures, and company food-safety standards.
  • Complete and verify production, temperature, sanitation, waste, and inventory documentation.
  • Address food-safety, hygiene, equipment, and maintenance concerns and escalate significant issues.
  • Lead pastry production operations in the absence of the Pastry Production Supervisor.
  • Remain hands-on in pastry production based on operational needs.
  • Perform additional duties assigned by the Pastry Chef or Pastry Production Supervisor.

Benefits

  • Daily Complimentary Meals (Breakfast, Lunch and Dinner).
  • FT employees are eligible for 401K and medical benefits: medical, dental, and vision.
  • An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
  • Genuine career development opportunities, both nationally and internationally.
  • The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events.
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