Jr./Mid-Level Hardware Technician

Belay Technologies•Annapolis Junction, MD

About The Position

Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Hardware Technician to join our intel team. The selected candidate will be responsible for supporting the physical integrations (rack, stack, cabling), deployment and sustainment of development and operational systems. She/he will research and evaluate processes and utilize best practices to create and modify Deployment Packages (Microsoft Excel), Rack Elevations (Microsoft Excel), Master Cable Lists (Microsoft Excel), and Wiring Diagrams (Visio). She/he will perform short duration travel to support deployments and must be available to provide after-hours surge support when needed to meet customer requirements.

Requirements

TS/SCI Clearance with polygraph
Must be cleared with the MD Customer
Must have FS poly (Last poly must be within last 6 years) - no CCAs
At least 3 years of work experience interpreting and working with technical drawings and blueprints.
At least 2 years of experience maintaining network and server documentation and diagrams.
Experience establishing and conducting test cases for troubleshooting components, including hard drives, memory, batteries, cables, motherboards, processors, etc.
Experience with electronics test equipment (fiber and copper test sets, OTDRs, multi-meters, etc.)
Direct, hands-on experience with data center design and configuration (rack and stack, power, placement, etc.).
Direct work experience and/or in-depth related experience or training with network, server, and Data Center security accreditation and certification.
Must have a high level of proficiency with Excel and/or Visio.
Must be able to routinely lift 35 lbs. without assistance.
Must be available to perform short-duration travel to support deployments.
Must be available to provide after-hours surge support when needed to meet customer requirements.

Nice To Haves

Bachelor's Degree in a technical field.
Familiarity with server/router/firewall configuration and application performance optimization functions.
Experience with network and server component moves.
Experience documenting and providing information for security accreditation and certification.

Responsibilities

Assemble devices and equipment and perform initial physical integrations of multi-rack systems.
Support deployments of multi-rack systems both CONUS and OCONUS.
Provide support for a lab consisting of ~100 racks to include physical integrations, power, space, and cooling estimates, power testing, and monitoring and troubleshooting of hardware.
Develop installation plans and coordinate redesign efforts with system administration and system engineering teams.
Establish and conduct test cases and coordinate with System and Network Engineers in troubleshooting suspected failed components, including hard drives, memory, batteries, cables, motherboards, and processors.
Operate electronics test equipment to include fiber and copper test sets, OTDRs, multi-meters, etc.
Plan and implement data center enhancements and undertake lab and deployment-related special project work.

Benefits

8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program
10% matching in 401(k) contributions vested on day one
$5,000 annual training/tuition
Student Loan Repayment Program
100% company-funded HSA
Rich medical coverage (100% coinsurance)
Dental coverage including orthodontia
Up to $420,000 in life insurance, premiums 100% company funded
Amazon Prime, gym reimbursement, monthly lunches, games and prizes
Pet adoption program, generous referral bonus program, fun events, and more!