Jr Installer/Jr Technician

Reliance Home Comfort • Sudbury, ON

15h • Onsite

About The Position

Reliance is seeking a Jr Installer/Jr Technician to join their team. This role involves learning and growing within a customer-focused team, performing repairs and maintenance on HVAC equipment, ensuring the safe operation of gas appliances, and instructing customers on their care. The position requires flexibility to work in various roles including service, water heater installation, and warehouse duties. Responsibilities also include creating positive customer relationships, offering additional company products and services, and demonstrating strong communication and problem-solving skills to ensure customer satisfaction.

Requirements

• Completed a minimum of Grade 12 or equivalent
• Gas Technician 3 required, G2 preferred
• Must have valid Ozone Depletion Prevention (ODP) card
• Must have at least a Class G Driver’s License
• Be willing and able to work rotating shifts and standby duties as required
• Must be physically capable of performing all work required of this position, i.e. occasional lifting of 15 kg up to shoulder height, frequent bending, occasional squatting/kneeling, working inside and outside in all types of weather within environments that can be dusty and/or slippery
• Must be able to communicate clearly and effectively, both in written and verbal communications
• Must have strong interpersonal and problem-solving skills
• Must have outstanding customer service skills
• Very punctual and dependable.

Nice To Haves

• Previous HVAC experience preferred
• Some knowledge of the heating, cooling, and boiler trades will be an asset

Responsibilities

• Learn and grow as an important part of a team that cares about Reliance and its customers.
• Responsible to professionally repair and perform maintenance on HVAC equipment and accessory items in accordance with manufacturer specifications and local codes.
• Ensure the safe operation of all Gas appliances and correctly instruct customers on proper care and maintenance.
• Be flexible to work in service, water heater installation, and or assistance roles/duties, in the field or in the warehouse, in assigned areas and surrounding areas as assigned.
• Willing to learn and grow as part of a progressive customer service-oriented team and be flexible to the work assigned in the spirit of this multi-functional role.
• Responsible for creating a positive relationship with customers, offering for sale other company products and services.
• Demonstrate ability to communicate and problem solve to ensure customer satisfaction.
• Maintain company vehicle to neat clean and safe standard.

Benefits

• Tools for the job
• Fully stocked trucks
• Ongoing skills training
• Professional development programs
• Competitive wages
• Opportunity to earn additional commissions and bonuses
• Fully paid tuition and apprentice leave top-up for eligible Team Members
• Consistent work with a predictable and stable work schedule
• Perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED