Joyland Cashier
Southall•Franklin, TN
About The Position
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The Joyland Cashier provides fast, friendly, and accurate guest service while managing order entry, payment processing, and front-of-house organization. This role supports a smooth guest experience by maintaining efficient order flow, clear communication with the kitchen, and an organized cashier station. The cashier delivers Joylands energetic hospitality style while upholding Southalls high standards for guest experience.
Requirements
- Strong customer service and communication skills
- Ability to work quickly and accurately in a fast-paced environment
- Weekend and holiday availability required
- Outdoor, high-volume service environment experience required
- High diploma
- Standing for extended periods
- Ability to lift up to 30 lbs
Nice To Haves
- Basic POS or cash-handling experience preferred
- Hospitality or food service experience preferred
Responsibilities
- Greet guests warmly and guide them through menu choices
- Maintain a friendly, energetic tone during service
- Ensure guests feel welcomed and supported throughout their visit
- Accurately take guest orders and confirm modifications
- Process payments quickly and correctly through the POS system
- Provide digital receipts and retain printed receipts for sales records
- Communicate order details clearly to the kitchen
- Direct guests to pickup and help maintain smooth service flow
- Support efficient pacing during high-volume periods
- Prepare and maintain the cashier station before, during, and after service
- Stock packaging, napkins, sauces, and supplies
- Maintain a clean and organized work area
- Resolve minor service issues quickly and professionally
- Escalate concerns or compensation requests when needed
- Perform additional duties and projects as assigned by Southall Leadership
Benefits
- Competitive compensation package
- Medical, dental, vision, short and long-term disability, company-provided life insurance
- Generous paid time off accruals
- 9 paid holidays annually
- 401k and company match
- Education reimbursement
- Best-in-class Employee Assistance Program
- Free weekly outdoor activities and wellness classes
- 30% internal discounts
- Fresh and free daily meal
- Bountiful internal growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
