Joy Creator - Part Time or

Nothing Bundt Cakes•Mesa, AZ

12d•Onsite

About The Position

Bring the Joy! At Nothing Bundt Cakes, our Joy Creators are the heart of the guest experience! From helping someone choose the perfect cake for a birthday to adding the finishing touches to a special celebration, you’ll help make every visit memorable. As a Joy Creator, you’ll welcome guests with genuine warmth, assist with in-store and phone orders, recommend cakes and celebration items, and make sure every guest leaves a little happier than when they arrived. The job comes with some pretty sweet perks: Enjoy your evenings – We close earlier than many restaurants and food-service businesses. Flexible scheduling – Great for students and busy schedules. Casual dress code – T-shirts and sneakers are where it’s at! Cake discounts – Because working around cake should have its benefits. Applicants 16+ are welcome – A great opportunity for students and first-time job seekers. A fun, upbeat workplace – It’s literally a piece of cake! Make new friends – Work alongside a positive, team-oriented crew. Training and development – We’ll teach you the job and help you build skills that can grow your career. Make an impact – Help us bring joy to our guests and the local community.

Requirements

Must be 16 years of age or older.
No formal education or previous work experience is required.
Candidates should have flexibility to work a variety of shifts based on business needs, including mornings, evenings, weekends, and holidays.
Are friendly, energetic, positive, patient, and comfortable talking with people.
Enjoy helping others and creating memorable guest experiences.
Can multitask while maintaining strong attention to detail.
Are organized, dependable, and self-motivated.
Can follow written and verbal instructions and ask questions when clarification is needed.
Are comfortable learning new technology and using a point-of-sale system.
Have basic math skills and can accurately handle U.S. currency.
Can stand for extended periods and work comfortably in a fast-paced Bakery environment.
Enjoy being part of a team and are willing to jump in wherever needed.

Nice To Haves

Previous guest service experience in a Bakery, restaurant, retail store, or similar environment is a plus—but we'll teach the right person!

Responsibilities

Greet every walk-in and phone guest with genuine warmth, enthusiasm, and a helpful attitude.
Follow Nothing Bundt Cakes Sweet Steps of Service to create an exceptional guest experience.
Learn our cakes, flavors, sizes, pricing, promotions, and retail merchandise so you can confidently help guests find exactly what they need.
Recommend celebration extras such as balloons, candles, cards, and other merchandise.
Accurately and efficiently process guest orders using our point-of-sale system.
Invite guests to join the Nothing Bundt Cakes Loyalty Program and stay connected with upcoming promotions.
Keep the Bakery clean, organized, stocked, and ready to welcome guests.
Replenish merchandise and maintain an attractive cake display.
Assist with preparing cake decorations and packaging supplies when needed.
Follow all food safety, health, cleanliness, dress code, and company policies.
Arrive on time and maintain dependable attendance.
Jump in wherever needed to support your teammates and create a great Bakery experience.