Cashier & Froster Part time 3p-7p weekends

Nothing Bundt CakesWest Lafayette, IN
Onsite

About The Position

The Nothing Bundt Cakes (NbC) Joy Creator creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Joy Creator is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Joy Creator embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. The Nothing Bundt Cakes (NbC) Froster ensures that cakes of the highest quality are consistently created for our guests and contributes to superior service by meeting production demands. Following a strict proprietary recipe, NbC cake-frosting methods and food safety standards, the Froster makes our signature frosting and utilizes standardized application techniques to frost all our delicious cakes. The Froster embodies NbC core values and demonstrates a strong commitment to excellence and efficiency in the workplace.

Requirements

  • Applicants must be 16 years of age or older.
  • High energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
  • Enjoys interacting with diverse people and excels at providing a superior guest experience.
  • Can perform multiple tasks simultaneously while maintaining a meticulous attention to detail.
  • Is diligent, organized and self-motivated.
  • Has the ability to understand and carry out oral and written instructions and request clarification when needed.
  • Is comfortable with new technology and has the ability to operate a point-of-sale system.
  • Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
  • Has the capacity to stand for extended periods of time and work in a fast-paced environment.
  • Can understand written and oral directions, interpret instructional documents such as recipes, order tickets, operating procedures and health and safety rules, and apply knowledge to perform job responsibilities.
  • Understands basic units of measurement used in the U.S.
  • Has the ability to perform repetitious tasks that require precise and continuous movement of arms, wrists, hands and fingers.
  • Has the physical capacity to lift items of moderate to heavy weight (as much as 50 pounds) and stand for extended periods of time.
  • Is meticulous about using exact measurements, paying strict attention to timing and working on a tight, fast-paced production schedule.
  • Can evaluate products, processes, information and surroundings to determine compliance with standards.
  • Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards.
  • Is diligent, organized and self-motivated, with the ability to prioritize workload and operate independently with minimal supervision.
  • Applicants must be 18 years of age or older.

Nice To Haves

  • Previous guest service experience at a bakery, restaurant or retail store is a plus.
  • Previous experience in an operational support role at a bakery or restaurant or in foodservice environment is a plus.

Responsibilities

  • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.
  • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.
  • Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.
  • Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected.
  • Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces.
  • Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
  • Assists the Crafter in preparing cake decorations and packaging supplies as needed.
  • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
  • Maintains a consistent work attendance and punctuality record.
  • Follows NbC proprietary frosting recipe and application methods with precision and achieves productivity goals.
  • Effectively utilizes measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes.
  • Prioritizes cake pre-orders according to schedule and frosts cakes for walk-in guest orders accordingly.
  • Ensures an adequate supply of samples and frosted cakes are available for guests in the bakery display case and maintains appropriate frosting and frosted cake par levels.
  • Adheres to the proper packaging, labeling and storage of frosted cakes as well as product rotation standards, and maintains frosting and refrigeration logs.
  • Monitors inventory of frosting supplies and notifies management when replenishment is required.
  • Evaluates baked and frosted cakes to ensure NbC standards are met and informs management of any quality control issues.
  • Cleans, sanitizes and restocks workstation, ensures frosting supplies are sufficiently prepared for the next shift, and washes any equipment in the absence of the Dishwasher/Utility Employee.

Benefits

  • Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor).
  • All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate.
  • Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
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