Journeyman Network & Computer System Administrator (2nd shift)

TekSynap•Eglin AFB - Destin, FL

8d•Onsite

About The Position

This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. We are seeking a Journeyman Network & Computer System Administrator to join our team supporting the United States Air Force, 53rd Wing. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

Requirements

Active TS/SCI Clearance
Minimum of five (5) years of experience in information technology or a related field
BS degree in Computer Science, Information Technology or equivalent experience preferred
Prior performance in roles such as System, Network Administrator or Information Technology/Assurance Specialists
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I or Information Assurance Manager I within 6 months of the date of hire
Eligibility for access to Special Access Program Information
Willingness to submit to a counterintelligence polygraph

Responsibilities

Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Create, manage, and troubleshoot new and existing network user accounts.
Troubleshoot cloud printing issues and provide training support to end-users
Software installation and support of commercial software and related upgrades
Update solutions database with applicable resolutions
Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop
Monitors and enforces all IT policies and procedures
Assist with setting up new users in IDAM and multiple level security LDAP profiles
Maintains, upgrades and repairs PCs/laptops and Window desktop applications for all systems