Journeyman HVAC Service Technician - Cincinnati

Thomas & Galbraith•Fairfield, OH
•$70,000 - $100,000•Onsite

About The Position

Thomas & Galbraith is hiring a Journeyman HVAC Service Technician in Cincinnati, Ohio. The technician will use technical knowledge and hands-on experience to diagnose, troubleshoot, and repair residential heating and cooling systems. The role also involves providing exceptional customer service, educating homeowners about their HVAC systems, and helping customers make informed decisions about available solutions. The company seeks an experienced technician who takes pride in their craftsmanship, works independently, and delivers high-quality results.

Requirements

  • Valid Kentucky Journeyman HVAC License or Ohio Journeyman HVAC License.
  • Valid driver's license and ability to operate a company vehicle.
  • Strong technical knowledge of residential heating and cooling systems.
  • Ability to independently diagnose and repair HVAC systems.
  • Strong communication and customer service skills.
  • Professional attitude and commitment to quality workmanship and customer satisfaction.

Nice To Haves

  • ServiceTitan experience.

Responsibilities

  • Complete assigned service calls, tune-ups, inspections, and repairs thoroughly, safely, and professionally.
  • Diagnose, troubleshoot, and repair residential heating and cooling systems.
  • Provide professional recommendations and educate customers about their HVAC systems and available solutions.
  • Take work direction from the dispatcher courteously and communicate productively with internal teams.
  • Complete service invoices with 100% accuracy.
  • Complete the job closeout process accurately immediately upon completion.
  • Maintain accurate and timely paperwork and service documentation.
  • Keep the company truck clean, organized, and professionally maintained inside and out.
  • Participate in ongoing training to develop as an HVAC professional.
  • Be available to participate in the on-call service rotation.

Benefits

  • Total compensation of $80,000–$100,000 per year.
  • Free employee and dependent telehealth with no copay.
  • Company-matched Health Savings Account and 401(k) retirement account.
  • Free long-term disability insurance.
  • Employee and family life insurance.
  • Wellness Program and Employee Assistance Program, including mental health support.
  • Voluntary short-term disability insurance.
  • Accident insurance and critical illness insurance.
  • Paid company holidays.
  • Paid Community Service Day.
  • Company-paid personal time off, up to four weeks.
  • Company-paid bereavement and jury-duty time off.
  • Friends and family discount.
  • Industry-leading training programs.
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