Journeyman Component Rebuild Technician

Western States Careers•Liberty Lake, WA

1d•Onsite

About The Position

Since 1956, Western States Equipment Company has been a leading employer across Idaho, Oregon, Washington, Montana, and Wyoming. We are driven by our mission of solving our customers’ toughest challenges, guided by our core values of Safety, Excellence, Teamwork, Integrity, Accountability, and Innovation. By joining Western States, you commit to upholding these values while contributing to our purpose of building our communities for a better tomorrow. Safety and our Customer Care Commitment remain foundational to our mission and the standard by which we measure our success. Safety: Actively cares, promotes, manages, and advocates for safety at Western States. As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards. Embraces our caring culture where we each care to adhere with applicable safety policies, PPE expectations and stop work authority. Customer Care Commitments: Convey Warmth and Empathy – Acknowledge customers and greet everyone with an authentic smile. Actively Listen – Give your full attention, make eye contact, avoid interrupting, and ask clarifying questions. Build Trust – Take ownership, act with urgency, and follow through on commitments. Say Thank you – Express genuine appreciation for effort, feedback, and collaboration.

Requirements

Increasing specialization and ability to repair or recondition Caterpillar major components.
Working knowledge of Microsoft Office recommended.
Ability to learn and use computer systems (ET, STW, Parts Integration, SIS Web).
Ability to develop and maintain effective working relationships with others.
Consistent attendance and timeliness.
Ability to work overtime with little or no notice.
Proof of high school diploma or General Education Degree (GED).
Must be able to communicate (speak, read, comprehend, write in English).

Nice To Haves

Associate Degree from an accredited vocational school preferred or comparable work experience required.
Two or three year’s minimum experience working on heavy equipment in a Caterpillar or similar environment with component rebuild experience preferred.

Responsibilities

Disassembles and assembles major machine components efficiently, correctly and safely with some technical assistance.
Qualifies all parts for reusability with some technical assistance.
Looks up and orders parts utilizing SIS, TMI with little or no assistance.
Uses Cat technical information, including: service manuals, operations manuals, SIS Web, TMI, SIMSI and STW to address technical issues.
Writes detailed and accurate service reports for every component repair.
Performs all required tasks in accordance with printed procedures.
Assists other technicians as needed.
Handles all customer inquiries in a prompt and professional manner.
Adheres to all customer care standards.
Actively cares and advocates safety at Western States.
Adheres to all applicable safety policies, procedures and standards.
May accomplish training and serve as a team member in support of Western States’ strategic programs, projects, and initiatives.
Work within and promote corporate vision, mission, and values of the organization.
Performs other duties as assigned.