Jobs Coordinator

Nelson Exteriors•Marietta, GA

16h•Onsite

About The Position

Nelson Exteriors is seeking a highly organized and detail-oriented Project Coordinator to manage the smooth operation of renovation projects. This role serves as the main point of contact for homeowners after contract signing, responsible for setting expectations, answering questions, ordering materials, building project budgets, and coordinating schedules. The ideal candidate thrives on organization, communication, and bringing order to complexity, ensuring homeowners feel supported, project managers have necessary resources, and crews are prepared. This is a high-impact role for someone who excels at managing multiple tasks and ensuring project success.

Requirements

Highly organized -- managing multiple projects, schedules, vendor orders, and customer communications simultaneously is the core of this job
An excellent communicator -- you can explain a schedule delay to a frustrated homeowner just as clearly and calmly as you can coordinate a material delivery with a vendor
Detail-oriented -- you catch the things other people miss, and you document everything
Calm under pressure -- renovation projects involve moving parts, unexpected changes, and occasionally stressed homeowners. You handle it all with grace and professionalism
Comfortable learning new software -- we'll train you on JobNimbus, but you should be the kind of person who picks up new tools quickly
Proficient in Google Suite (Gmail, Sheets, Docs, Calendar)
Strong problem-solving skills -- when something goes sideways, you don't freeze. You find the solution and communicate it

Nice To Haves

Prior experience in project coordination, scheduling, office administration, or customer-facing operations is preferred
Construction industry experience is a plus but not required
A college degree in business, communications, or a related field is a plus

Responsibilities

Serve as the main point of contact for homeowners after they sign their contract -- set expectations, provide updates, and address questions and concerns with professionalism and empathy
Create project budgets and work orders for each job
Order materials from vendors and coordinate delivery schedules to job sites
Maintain the company project schedule map with accurate, up-to-date project details
Coordinate with project managers, crews, and subcontractors to ensure projects stay on time and within budget
Keep project managers, customers, and vendors informed about job site progress and any changes
File and maintain all compliance documentation, permits, and safety records
Manage and distribute company email communications related to active projects
Handle customer concerns and schedule disruptions (weather delays, material backorders, emergencies) with composure and clear communication
Maintain detailed records and project documentation in JobNimbus (our CRM and project management platform)
Proactively identify scheduling conflicts, budget issues, or communication gaps before they become problems