Job Readiness Specialist - 2025918

World Relief•Spokane, WA

About The Position

The Job Readiness Specialist is part of the employment team and coaches and prepares clients to enter the workforce. The role develops and teaches a curriculum tailored to clients’ current needs, manages a CNA On-Ramp course, and provides digital literacy instruction as needed. The specialist works closely with case managers to determine the content and skills clients need to prepare for the United States workforce. This is a limited-term position funded through a grant agreement until 6/30/2027 and is contingent upon a funding extension.

Requirements

  • Mature personal Christian faith.
  • Commitment to World Relief’s mission, vision, and values.
  • Desire to serve and empower the Church to impact vulnerable communities.
  • Ability to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity, and the National Association of Evangelicals’ For the Health of The Nation document.
  • Valid driver’s license, access to a reliable vehicle, and ability to meet MVR standards.
  • Flexibility and ability to learn quickly in a fast-paced work environment.
  • Good oral and written communication skills.
  • Demonstrated ability to work sensitively and effectively in cross-cultural settings.
  • Good time-management and multitasking skills.
  • Two years of experience working in social services or a customer-service-oriented setting.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Help create a supportive, enthusiastic, and life-giving work environment at World Relief Spokane.
  • Create and update a Job Readiness Workshop curriculum based on client needs and feedback from case managers and clients.
  • Host and teach the Job Readiness Workshop at least once monthly or as requested by the supervisor.
  • Attend job club, workshops, classes, and other required activities.
  • Provide digital literacy training based on individual client needs as needed.
  • Manage the CNA On-Ramp Training Course and assist clients during training in partnership with Providence.
  • Maintain existing relationships with Providence and develop potential relationships with other community partners to support efficient, high-quality services.
  • Maintain required case notes in Dynamics and eJAS.
  • Collaborate with interns, volunteers, and Economic Empowerment staff as requested by the supervisor.
  • Create referrals to other World Relief departments and appropriate outside agencies as needed.
  • Comply with service-provision requirements for the employment contract, including handling highly confidential personal information.
  • Complete other related tasks as assigned.

Benefits

  • Competitive benefits package for full-time employees.
  • Employee discount program for full-time employees.
  • Well-being program recognized with the Gold-level Cigna Healthy Workforce Designation.
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