Job File Coordinator

SERVPRO of Glendora/Baldwin Park•Glendora, CA

5d•$24 - $29•Onsite

About The Position

SERVPRO® of Glendora/San Dimas is hiring a Job File Coordinator! The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Requirements

High school diploma/GED is required.
Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required.
Proficiency in using various digital tools and technologies to complete job tasks efficiently.
Ability to successfully complete a background check subject to applicable law.

Nice To Haves

Previous office/estimating experience preferred.
Experience in the restoration, construction, or insurance industry is a plus.

Responsibilities

Monitor job file status to ensure accuracy in all job file documentation daily.
Communicate daily with Production crews to ensure all required documentation is captured on site at point of task.
Create/review estimate based on scope and photos from Production crew.
Maintain an accurate Work in Progress board for all active leads/projects.
Monitor and ensure all client requirements are followed.
Maintain internal and external communications with all stakeholders.
Review timestamps and other datapoints to reflect accurate reporting/KPMs.
Complete and review job file documentation for final upload and the audit process.
Perform internal audit of all projects to ensure estimate captures all work performed.
Perform all job close-out activities, including coordination with accounting team to ensure proper invoicing.
Assist other departments, as needed.