Job File Coordinator

Servpro • Midlothian, VA

2d • Onsite

About The Position

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is seeking a Job File Coordinator for their Mitigation Team. With over 35 years of experience, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been a significant part of the community and is expanding into the Chesapeake, Newport News, and Arlington areas. This locally owned and operated, family-run business has grown to become one of the largest and most respected disaster restoration companies on the East Coast. Despite its growth, the company maintains a close-knit, family environment, focusing on helping people through fire and water disasters. Recognized as a Top Workplace in Richmond and Chesapeake, SERVPRO actively invests in the development and advancement of its employees' careers. The Job File Coordinator, based out of the Midlothian, VA office, will serve as a liaison for customers to identify project requirements and specifications, administer and organize projects, and support teammates. The ideal candidate is self-motivated, organized, and possesses outstanding customer service skills, thriving in an environment dedicated to helping customers in their greatest moments of need by repairing and restoring homes and businesses.

Requirements

• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications
• Ability to successfully complete a background check subject to applicable law

Nice To Haves

• High school diploma/GED

Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Benefits

• Paid Holidays
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Robust benefit package
• Continuous education opportunities
• Fantastic team-oriented environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees