Job Developer

Center for Employment Opportunities • Albany, NY

8d • Onsite

About The Position

The Job Developer expands employment opportunities for CEO participants by using their interests, experience, and ambitions to inform job placements and by identifying and cultivating prospective employers. The role operates on one of two tracks, depending on site and regional staffing needs: Account Specialist, focused on employer relationships and placement support in partnership with vocational staff; or Full Cycle, combining employer cultivation and placement with direct participant case management from job readiness through placement.

The position develops and carries out a local placement strategy, cultivates and maintains employer relationships, and works toward placement goals. It also screens and matches participants with opportunities, supports participants through applications and hiring, and documents participant and employer activity in Salesforce. The role supports site operations and administrative work as assigned. This is an in-person position in Albany, New York, because most participant interactions take place in person.

CEO provides employment services to people recently released from incarceration. The organization encourages people with lived experience of incarceration or involvement in the justice system to apply. The position pays $49,000. CEO also offers medical and dental coverage, professional development and training, paid parental leave, retirement plan participation, sick and vacation leave, paid holidays, and other staff learning and team activities.

Requirements

• At least two years of experience in workforce development, recruitment, or sales/account management in a role requiring regular performance goals.
• Skill in networking and cultivating lasting relationships with people and businesses, including explaining how CEO’s work can support business strategy and goals.
• Experience using data or market research to guide practice and decision-making.
• Demonstrated commitment to CEO’s mission and interest in working in a fast-growing, results-oriented nonprofit environment.
• Interest in reentry or criminal justice reform.
• Ability to provide feedback and support that facilitate participant development of knowledge and skills.
• Ability to anticipate, evaluate, and solve problems.
• Ability to analyze different points of view and data and form a context-appropriate perspective.
• Excellent interpersonal and written communication skills, with the ability to adapt to different personalities and interaction styles.
• Self-motivation, diligence, resilience, and stamina, with accountability to deadlines and outcomes despite setbacks.
• Comfort working under pressure and meeting deadlines despite opposition or setbacks.
• Strong organization and time-management skills, with the ability to juggle priorities or seek support with prioritization.
• Comfort learning new technologies adopted or implemented by an organization.

Responsibilities

• Envision, develop, and implement a strategic plan for local placement services to help the office meet participant placement metrics.
• Regularly review existing business partnerships, evaluate employer demand and use of CEO services, and identify improvements and ways to leverage employer relationships.
• Achieve weekly, monthly, quarterly, and annual placement goals in accordance with CEO’s contractual obligations.
• Research prospective employers, conduct outreach, and build relationships with employers whose hiring needs match participants’ skills, experience, and interests.
• Maintain relationships with existing employer partners.
• Schedule and conduct daily prospecting, cold calls, and face-to-face meetings.
• Serve as liaison among employers, participants, and criminal justice partners.
• Produce five placements per month.
• Screen and match participants with employment opportunities based on their skills, work experience, interests, goals, and aspirations.
• Customize participants’ resumes for identified opportunities.
• Support and coach participants as they apply for jobs, navigate the hiring process, and seek suitable employment.
• For the Account Specialist track, provide placement support in partnership with assigned vocational staff and communicate employer requirements and opportunity details to staff to support accurate matching.
• For the Full Cycle track, manage a participant caseload, coach participants through the application and hiring process, and serve as the primary point of contact throughout placement.
• Document participant and employer contacts, activities, and outcomes in Salesforce.
• Support the Site Director with administrative and operational duties to ensure smooth site operations.
• Perform other job-related duties and responsibilities as assigned.

Benefits

• Medical coverage
• Dental coverage
• Professional development opportunities and training, including regular Motivational Interviewing training
• Paid parental leave
• Participation in a retirement plan
• Sick leave
• Vacation leave
• Paid holidays
• Lunch-and-learns, team outings, holiday gatherings, and other staff learning and team activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed