Job Coach Facilitator

Goodwill Industries Ontario Great Lakes•Hamilton, ON

8d•Onsite

About The Position

The Job Coach Facilitator supports clients through the preparation and delivery of Goodwill workshops as well as one-on-one coaching and instruction. The Job Coach Facilitator promotes Employment Service programs through conducting community outreach with the goal of increasing client referrals. If you have a passion for helping people, making a difference in your community, and the environment, come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK. We welcome all backgrounds, knowledge, abilities, and perspectives. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential. This position requires the successful candidate to have a valid driver's license and a reliable insured vehicle. The successful candidate would have to provide proof that they have a valid driver's license and proof of car insurance upon being hired. Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported. Mission: Changing Lives and communities through the power of WORK. Vision: Everyone is working and thriving in sustainable communities. Values: Inclusion: Embracing all people equally Compassion: Serving with heart Aspiring Workforce: Together changing lives through the power of WORK Respect: Embracing diversity, upholding all people with dignity and trust Empathy: Ability to walk in each other’s shoes

Requirements

Valid driver's license and a reliable insured vehicle.
Proof that they have a valid driver's license and proof of car insurance upon being hired.
Superior group presentation skills and public speaking, with sound knowledge of adult learning techniques.
Knowledge and/or experience serving clients with employment barriers, including disability.
Exceptional interpersonal and communication skills, with an ability to listen and adapt workshop content to program or client needs.
Sound working knowledge of various presentation technologies including PowerPoint, Prezi, YouTube, etc.
Proficient computer skills using Word, Excel, Outlook and database software packages.
Well-organized individual, with strong problem-solving skills and self-initiative.
Team player but must be able to work independently with minimal supervision.
Must be customer oriented, self-motivated with a positive attitude.
Creative thinker with interest and insight into local community needs and available resources.

Responsibilities

Prepare workshop and/or information session materials in advance of workshop/session date.
Ensure workshop or information session facilities are clean and organized, and all required equipment is available and in working order.
Ensure workshop attendance in advance through direct client confirmation.
Facilitate delivery of workshops to groups of varying attendance size and abilities using in-person as well as on-line technologies as applicable.
Ensure workshop and information sessions are professional, interactive, and respectful.
Gather and analyze client and stakeholder feedback on all workshop facilitation and material content.
Measure outcomes of trainings and report progress in the internal data base timely and accurately.
Provides one-on-one coaching and support to client in resume building, interview, and job search skills.
Works directly with client to ensure progress on the individuals client service plan.
Provides consistent and meaningful feedback to the client on job search and job skill progress.
Tracks client progress through in-house tracking system.
Guide clients through group-based training sessions focused on employability skills and job placement.
Continually reviews, updates, and improves job coaching techniques or programs adapting to changing client needs.
With the goal of increasing client referrals, actively conducts various outreach techniques with employment stakeholders and community partners.
With the goal of increasing client referrals, actively seeks out opportunities to conduct information sessions and other presentations to community groups such as Service Canada, District School Boards, Colleges etc.
May provide occasional relief of Career Centre reception and /or resource centre client assistance.

Benefits

Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
Registered Pension Plan opportunity for various roles.
Employee discount at retail locations.
Equitable access to skills training & coaching, scholarships, and educational credentials.
Personal and professional development support with Life Coach & Employee Assistance Program.
Building a workforce which reflects the diversity of the communities in which we live.
Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
Mission-driven organization committed to the Power of Work.
Environmentally committed to meeting our goal of zero waste on planet earth.
Respectful, fun, and supportive team and leadership.
Accredited through CARF International.