Job Coach Commercial Services

PRIDE Industries • Stockton, CA

4d • Onsite

About The Position

PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. Under general supervision, the Job Coach provides employment support to employees with disabilities at a commercial contract. Employees in this job class assist employees in maintaining hygiene, attendance, communication, working with customers, getting along with supervisors, leads and co-workers and performing their job to the best of their ability. This job requires knowledge of working with employees with disabilities and the ability to assist employees during their workday in performing their job tasks to meet the customer/contract needs with accommodations, as necessary.

Requirements

• Ability to communicate effectively and respond to questions and requests from team, customers and others.
• Effective written communication skills using appropriate business English.
• Human relations skills to maintain effective working relationships with team.
• Effective customer service skills.
• Intermediate computer literacy including knowledge of word processing, spreadsheet, database and presentation software.
• Basic mathematical ability including addition, subtraction, multiplication, and division.
• Demonstrated customer service, problem solving and commonsense skills.
• Ability to have and maintain sufficient strength, agility and endurance to perform during stressful (physical, mental, and emotional) situations encountered on the job without compromising the employee’s health and well-being or that of their co-workers or inmates.
• High School Diploma or GED
• Valid Driver's License

Nice To Haves

• Knowledge in custodial work preferred
• One year or more work experience working with people with disabilities preferred

Responsibilities

• Monitors and teaches employees with disabilities skills to help them succeed in their job. Supports employees by answering questions and providing direction to them throughout their work shift.
• Assists employees with arrival and departure to work; transportation; and assistance with learning the protocol and rules for the work site.
• Coaches and trains employees in managing their attendance, schedule, performance, interactions, and personal behavior.
• Assists Counselor, Human Resources, or their direct supervisor in maintaining case files to include case notes, incident reports, health and safety risk assessments, timecards, employee evaluations, performance summaries, wage evaluations, work assessments and related paperwork on a daily basis as required by PRIDE.
• Ensures the employee is working safely and maintains quality standards.
• Communicates with employees and supervisors to ensure that the employee and all relationships are successfully and positively maintained.
• Ensures correct procedures are followed when handling situations relating to emotional, physical, or psychological breakdowns.
• Performs other duties and special projects as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED