Jira Administrator (Platform Engineer III)

Aflac, Incorporated•Columbus, GA

11d•$88,000 - $140,000•Hybrid

About The Position

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Work Designation. Depending on your location within the continental US, this role may be hybrid or remote. If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

Requirements

Strong hands-on experience administering Jira Cloud in an Agile delivery environment
Advanced use of JQL, dashboards, filters, subscriptions, and reporting
Proven experience configuring Jira projects, workflows, schemes, custom fields, screens, and permissions
Practical experience designing and maintaining Jira Cloud automations
Experience configuring and supporting third-party Jira apps and integrations (REST APIs, webhooks, application links)
Solid understanding of Jira Software and Confluence administration and best practices
Ability to work closely with engineering, delivery, and business stakeholders
Strong written and verbal communication skills, including documentation, standards, and training
Experience supporting delivery and management reporting, including integrations with tools such as Power BI
Bachelor's Degree Computer Science, Information Systems or other related experience
Four or more years of experience in release practices and environments or other related experience
Or an equivalent combination of education and experience

Responsibilities

Provides support on architectural design and maintenance of the platform’s (COTS, SaaS, ERP) environment with distributed components
Ensures compliance with the organization's requirements through the implementation of, auditing of, and adherence to policies, procedures, and security standards
Plans software upgrades, patching, & plugin installations in accordance with established policies and procedures
Monitors performance, resolves problems, & manages component capacity issues
Design, test, develop, configure, & maintain integrations to platform’s applications
Adhere to the platform’s security and coding standards for resilience, data, and security
Review business requirements to deploy the best solution, including configuring, coding, & debugging
Work closely with cross-functional departments to communicate statuses & technical proposals
Deploy and configure platform applications tailored to company needs
Design technical solutions, configure/customize, test, maintain the platform applications to meet company requirements
Performs other duties as required

Benefits

medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
an opportunity to purchase company stock
11 paid holidays
up to 20 days PTO
state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being