Jewelry Specialist

Ed Mitchell Inc • Westport, CT

2d • Onsite

About The Position

Join the Mitchell family business, where we have been delivering exceptional jewelry and personalized service for generations. As a Jewelry Specialist at Mitchell, you will be part of a longstanding, family-owned business that has built a reputation for excellence. You will play a key role in driving sales, fostering client relationships, and overseeing all aspects of jewelry sales, working with some of the most prestigious jewelry brands in the industry, including Oscar Heyman, Kwiat, Sylva & Cie, and more. Your expertise in diamonds, gemstones, and jewelry trends will be essential to our ongoing success and the satisfaction of our valued clients.

Requirements

• Previous experience in jewelry sales or a related field (3+ years preferred).
• Strong knowledge of diamonds, gemstones, jewelry trends, and custom design processes.
• Excellent interpersonal and communication skills with the ability to build rapport with a diverse client base.
• Ability to drive sales and meet team goals in a competitive retail environment.
• Proficient in using internal apps and technology to track sales, communicate with clients, and manage projects.
• Highly organized and detail-oriented, with the ability to multitask and oversee multiple projects at once.
• Passion for the jewelry industry and providing a top-tier client experience.

Responsibilities

• Work collaboratively with the team to achieve and exceed sales targets, while promoting a positive and productive environment.
• Assist clients with selecting jewelry, providing expert recommendations, and ensuring an exceptional shopping experience.
• Develop and maintain strong relationships with clients to ensure continued loyalty and satisfaction.
• Leverage your expertise in diamonds and gemstones to educate clients and assist with their selections.
• Maintain and organize jewelry displays to ensure all cases are beautifully presented and aligned with current trends and the brand's standards.
• Handle special orders, transfers, repairs, restyling, and other customized jewelry projects, ensuring quality and attention to detail.
• Use our internal app to conduct client outreach, providing updates on new arrivals, promotions, and personalized offers.
• Work closely with the team, sharing insights and best practices to help improve overall team performance and client experience; style jewelry in fitting room, partnering with Men's & Women's sellers for all clients.

Benefits

• Competitive salary.
• Employee discounts on jewelry and merchandise.
• Opportunity to work in a dynamic and supportive family business with a rich history and the chance to represent some of the finest jewelry brands in the world.
• Opportunity to grow and develop your career within a well-established, family-owned business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed