Jewelry Concierge

Signet Jewelers • New York, NY

1d • Onsite

About The Position

We are currently seeking a Jewelry Concierge to join the fastest growing jewelry company in the country. This job will be located in New York City and the position will be based in a fast-paced environment with multiple requests coming in on a daily basis. Diamonds Direct prides itself on finding talent with a certain set of characteristics, or what they call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity we’re inspiring inside. We are Great Place to Work-Certified™ operating under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda and James Allen.

Requirements

• Must have 1+ yrs jewelry industry experience
• Must have 1+ yrs of experience with custom jobs
• Must have basic understanding of placing CAD requests with designers, vendors and knowledge of reading CAD to get cost for pieces
• Must be able to pass knowledge assessment during interview process
• Excellent communication skills
• Knowledgeable in Excel
• Knowledgeable in Photoshop
• Ability to work well with a team of diverse personalities
• Must be able to travel to shows a minimum of three times per year
• Must Live in New York Tri-State area

Nice To Haves

• Knowledge of jewelry manufacturing a plus

Responsibilities

• Responsible for accurately submitting/verifying custom orders with vendors within a specified time-frame
• Oversee the Special/Custom Order Process start to finish
• Calculate and quote prices
• Interact with both the vendors and the customers on a regular basis
• Checks the status of orders, maintains quoted time frames, and handles any potential issues

Benefits

• Medical
• Dental
• Vision
• Basic Life Insurance
• Voluntary Life Insurance
• Long-Term Disability
• Short-Term Disability
• Flexible Spending Account (Medical & Dependent Care)
• Retirement Plan with Matching
• Vacation
• Sick Time
• Paid Holidays
• Attractive Employee Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees