full time jewelry

The TJX Companies, Inc.Overland Park, KS
$14 - $15Onsite

About The Position

The Jewelry Associate is responsible for delivering a Highly Satisfied Customer Experience by engaging and interacting with all customers, embodying the REACH (Remember Everyone Affects Customer Happiness) philosophy, and maintaining a clean and organized store environment. This role adheres to operational, merchandise, and loss prevention standards. The associate will be cross-trained in multiple areas of the store to support business needs.

Requirements

  • Must be able to deliver a Highly Satisfied Customer Experience.
  • Must be able to engage and interact with all customers.
  • Must embody the REACH philosophy.
  • Must maintain a clean and organized store environment.
  • Must adhere to operational, merchandise, and loss prevention standards.
  • Must be cross-trained in multiple areas of the store to support business needs.
  • Must uphold a culture of honesty, integrity, and respect.
  • Must communicate accurately and effectively with management and Associates.
  • Must accept recognition and constructive feedback.
  • Must adhere to labor laws and Associate meal and break period policies.
  • Must maintain organizational, cleanliness, and recovery standards for sales floor.
  • Must participate in maintenance/cleanliness of the entire store.
  • Must maintain floor care cleanliness standards.
  • Must be able to maintain and operate the scrubber and buffer.
  • Must process and prep merchandise for sales floor.
  • Must adhere to Front End policy and procedures.
  • Must be able to balance register draws and/or cash office as required.
  • Must ensure ‘go backs’ are properly tagged/hung and promptly returned to the sales floor.
  • Must maintain and uphold merchandising philosophy.
  • Must adhere and uphold merchandise and signage standards.
  • Must ensure merchandise is properly tagged, hung, secured, and coded.
  • Must initiate and participate in store recovery as needed.
  • Must support and participate in store shrink reduction goals and programs.
  • Must adhere to operational and loss prevention controls according to company guidelines and policies.
  • Must identify and communicate alert signals and potential safety issues immediately to management/loss prevention.
  • Must not engage in pursuit or apprehension of shoplifters.

Nice To Haves

  • Experience in a retail environment.
  • Experience with customer service.
  • Experience with merchandising.
  • Experience with loss prevention.

Responsibilities

  • Embody REACH principles with customers.
  • Support a positive store culture and embody all aspects of a Green Culture Pulse.
  • Promote TJX Rewards credit and loyalty programs.
  • Support and respond to Front End coverage as well as Dressing Room and Jewelry needs.
  • Uphold a culture of honesty, integrity, and respect.
  • Communicate accurately and effectively with management and Associates.
  • Accept recognition and constructive feedback.
  • Adhere to labor laws and Associate meal and break period policies.
  • Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintenance/cleanliness of the entire store.
  • Maintain floor care cleanliness standards including maintenance and operation of the scrubber and buffer.
  • Process and prep merchandise for sales floor following Door to Floor and Working Smart principles.
  • Adhere to Front End policy and procedures including ringing sequence and operational controls.
  • Balance register draws and/or cash office as required.
  • Ensure ‘go backs’ are properly tagged/hung and promptly returned to the sales floor.
  • Maintain and uphold merchandising philosophy.
  • Adhere and uphold merchandise and signage standards.
  • Partner with Merchandise Coordinator to create and maintain compelling features, flexing the sales floor as needed.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Initiate and participate in store recovery as needed.
  • Support and participate in store shrink reduction goals and programs.
  • Adhere to operational and loss prevention controls according to company guidelines and policies.
  • Identify and communicate alert signals and potential safety issues immediately to management/loss prevention to ensure a safe environment.
  • Do not engage in pursuit or apprehension of shoplifters.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • EAP
  • smoking cessation
  • bereavement
  • 401(k) Associate contributions
  • child care & cell phone discounts
  • pet & legal insurance
  • credit union
  • referral bonuses
  • 401(k) match (for those who meet service or hours requirements)
  • medical/dental/vision (for those who meet service or hours requirements)
  • HSA (for those who meet service or hours requirements)
  • health care FSA (for those who meet service or hours requirements)
  • life insurance (for those who meet service or hours requirements)
  • short/long term disability (for those who meet service or hours requirements)
  • paid parental leave (for those who meet service or hours requirements)
  • paid holidays/vacation/sick (for those who meet service or hours requirements)
  • auto/home insurance discounts (for those who meet service or hours requirements)
  • scholarship program (for those who meet service or hours requirements)
  • adoption assistance (for those who meet service or hours requirements)
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