Jasmine's Cashier (Horseshoe Bossier) Part-Time

Caesars EntertainmentBossier City, LA
Onsite

About The Position

The Jasmine’s Noodle Bar Cashier is responsible for taking guests food and beverage orders, noting any special requests obtaining needed approvals/verifications, processing all orders using the computer system and providing the food server with guest checks. Notifies management of any guest complaints and/or problems involving Jasmine’s Noodle Bar.

Requirements

  • High school diploma or equivalent.
  • One year (1) previous customer service-related experience required.
  • Must be able to obtain Bossier ABO Card and Responsible Vendor Certification.
  • Must be able to perform basic mathematical computations.
  • Must be able to write legibly, complete detailed paperwork and use a computer for extended periods of time.
  • Must be able to initiate and engage in conversation in a professional and friendly manner.
  • Must possess excellent telephone interaction skills.
  • Ability to learn the menu, point of sale system and day to day procedures.
  • Must possess strong interpersonal and communication skills.
  • Must be able to work any day and any shift.
  • Must meet company appearance standards.
  • Must be able to read, write, speak and understand English.
  • Able to bend, crouch, kneel, twist and work at a desk while performing cashier functions.
  • Respond to visual and aural cues.
  • Must be able to work independently.
  • Must be able to operate the following office equipment: computer, phone, 10 key adding machine, copier and fax machine.
  • Must be able to respond calmly and make rational decisions when handling guests’ needs.
  • Must be able to lift up to 20 pounds.
  • Requires complete understanding of the menu.
  • Must fully understand standards of position as management may direct.
  • Must present a well-groomed appearance.
  • Must be able to continuously maneuver around area.
  • Must be able to handle high noise levels.
  • Must be able to work inside a fast-paced environment.
  • Must be able to handle more than one function at a time by being well organized and attentive to details.

Responsibilities

  • Answers department telephone in a cordial and professional manner to take food and amenity orders.
  • Ensures orders are accurately taken with any special requests noted and confirmed with the guest.
  • Refers special requests to the Multi-Outlet Supervisor.
  • Obtains necessary approvals prior to processing orders.
  • Suggests additional food and beverage items to compliment order.
  • Enters all orders into the computer system.
  • Accurately uses point of sale system.
  • Notifies management of any guest complaints or alleged discrepancies.
  • Treats guests with courtesy and respect.
  • Becomes familiar with hotel services in order to answer questions and provide assistance to guests.
  • Maintains a clean work environment.
  • Performs side work duties as assigned.
  • Complies with all Caesars safety, health and general policies and procedures.
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