Janitorial Supervisor- 1st Shift

Cushman & Wakefield•Costa Mesa, CA

9d•Onsite

About The Position

The Janitorial Supervisor oversees daily janitorial operations across assigned buildings or projects, ensuring services are delivered safely, efficiently, and in accordance with contractual and company standards. The role directly supervises janitorial staff, supports account management activities, and maintains client relationships. It serves as a hands-on leadership position and a site-level representative of C&W Services. The Janitorial Supervisor reports to the Senior Operations Manager and works under the direction of the Account Manager or Account Director. The position coordinates staff, schedules, quality standards, inspections, inventory, and equipment use, and addresses service delivery issues. It also supports onboarding, training, safety activities, client communications, and site projects.

Requirements

High school diploma or equivalent.
One to three years of supervisory experience in janitorial or facility services.
Working knowledge of cleaning methods, procedures, equipment, and safety standards.
Ability to manage schedules, inventory, payroll, and multiple priorities in a fast-paced environment.
Strong verbal and written communication skills and ability to interact effectively with employees, management, and clients.
Fluency in English and Spanish is listed as preferred/required.
Motivated, proactive, and solution-oriented leadership style.
Ability to stand, walk, bend, and lift as required for operational support.
Background check required.
Commitment to safety, quality, and customer service.

Nice To Haves

Fluency in English and Spanish (the posting describes this as preferred/required).

Responsibilities

Provide direction, coordination, and supervision of janitorial personnel across assigned shifts and buildings.
Supervise daily operations to ensure services meet contractual requirements and customer specifications.
Assist with project management and oversee assigned janitorial crews.
Coordinate staffing, work schedules, and assignments; prepare and submit weekly payroll time sheets.
Establish and maintain work performance and quality standards.
Conduct routine site inspections, quality assurance checks, and facility audits.
Manage inventory, materials, equipment usage, and key control procedures.
Address and resolve on-site service delivery issues, employee concerns, and customer inquiries.
Support seasonal snow removal services as required.
Lead new employee orientation and onboarding, and provide ongoing training, coaching, and development.
Participate in safety programs, safety committees, and required management or technical training.
Oversee conference room setups and assist with internal moves or special projects as needed.
Maintain effective, professional client relationships through regular communication.
Perform employee evaluations, troubleshooting, and corrective actions as needed.
Perform additional duties as assigned to support site and account objectives.