Janitorial Supervisor Cincinnati Premium Outlets - MONROE

Blue Chip Pros•Monroe, OH

1d•Onsite

About The Position

Blue Chip Pros is a leading commercial cleaning business dedicated to the highest standards of quality and integrity. We specialize in customizing our services to your facility's needs. Our clients include commercial office buildings, banks, schools, corporate headquarters, branch offices, industrial facilities, medical facilities as well as major department store chains located throughout the United States. PRIMARY PURPOSE To lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly and attractive conditions; and to perform a variety of technical tasks relative to assigned area of responsibility.

Requirements

Knowledge of operations, services and activities of a commercial cleaning program.
Knowledge of safe work practices.
Knowledge of methods, procedures, materials and equipment used in commercial cleaning.
Knowledge of the use of toxic and non-toxic chemicals (per MSDS sheets).
Ability to supervise, organize and review the work of lower level staff.
Ability to operate powered and non-powered janitorial equipment.
Ability to make minor repairs to commercial cleaning equipment.
Ability to distinguish hazardous chemicals.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to establish and maintain effective working relationships with those contacted in the course of work including clients/customers and the general public.
Apply skills and knowledge necessary to make sound decisions.
Apply skills and knowledge necessary to effectively interact and communication with others.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following: Walking, standing or sitting for extended periods of time, Operating powered and non-powered equipment, Bending, stooping, kneeling and lifting.

Responsibilities

Ensure that new employees are properly oriented and are aware of performance requirements.
Plan, prioritize, assign, supervise and review the daily work of staff.
Establish schedules, work goals and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly – utilizing staff input.
Maintain a motivational and supportive working environment for staff.
Implement and support customer service goals.
Utilization of Q.A. Program to quantify personnel performance.
Utilization of Blue Chips’ training and safety information to ensure employee safety and compliance through continued training.
Communication with management to coordinate tasks and solicit feedback on specific needs related to area of responsibility.
Develop and maintain a sense of urgency and follow-through related to correcting customer service issues.
Follow-through on all requests for all routine and non-routine tasks.
Specifically responsible for proper use of products and equipment.
Performs other duties as assigned or directed by Account Manager or Operations Manager (this could include, but is not limited to, floor care – stripping and waxing floors, extraction and bonneting of carpets, auto scrub and buffing of floors).