Janitorial Supervisor

Advanced•Erie, PA

9d•Onsite

About The Position

Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities. ServiceMaster Clean has been exceeding customer expectations for over 60 years, driven by a commitment to excellence, expertise, and continuous improvement. We aim to be the leading provider of essential services through empowered people, world-class customer service, and convenient access. As a ServiceMaster Service Partner, you will belong to a team that works together to deliver the best solutions and customer service to our clients.

Requirements

1-2 years’ experience as a custodian, janitor, housekeeper a plus but not required
Will provide on the job training to those with strong work ethic and willingness to learn.
Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
Has respect and understanding for co-workers and customers
Must be able to communicate in English.
Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward.
Must be able to lift and and/or carry 25lbs.
Ability to read cleaning instructions
Ability to differentiate between cleaning products and uses

Nice To Haves

Bilingual is a plus

Responsibilities

Training cleaners on ServiceMaster’s standards, products, processes and procedures
Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
Train cleaners on task schedules specific to individual accounts
Perform inspections and give constructive performance feedback to staff members
Assign shifts and make necessary adjustment in case of call off or no shows
Respond to customer complaints and request in a timely and caring manner
Ensure compliance with safety and OSHA regulations
Use proper PPE where required
Opens and locks facilities, enable and disable security system as required.