Janitorial Supervisor

ABM US•Hagerstown, MD

2d•$55,000 - $60,000

About The Position

Responsible for the overall management of all cleaning functions to ensure a clean, safe, and orderly experience for guests, customers, and employees at assigned client sites.

Requirements

High School diploma or equivalent
Experience and solid knowledge concerning the use of cleaning equipment, and cleaning solutions and substances
Managerial and supervisory experience, competent to monitor and check other staff’s work and deliver training or direction to new staff
Physical dexterity: Must be agile and in good physical shape; ability to lift up to 25lbs, stand for more than one hour, and bend at the waist and knees. The job entails constant walking, occasional sitting, and climbing stairs; and lifting and carrying 50lbs+ materials
Detailed oriented: mind for quality and accuracy; attentive and thorough
Communication skills: Possess superb verbal and written communication skills
Time management and multitasking skills
Computer skills: Can work with Microsoft Office Suite
Ability to work effectively both as an individual and as a team with other people.

Responsibilities

Demonstrate a positive attitude and show an example for other employees to emulate
Ensuring the facility is cleaned correctly and according to the client’s instructions or standards
Carrying out regular inspections on the facility to determine any unusual or recurring work that needs to be done, such as periodically stripping floor wax, or shampooing carpets, and maintain a checklist of everyday cleaning tasks.
Allocate duties to workers and inspect work afterwards to ensure it is performed to meet standards. Ensure effective operational delivery of cleaning services. Directing and scheduling staff in their work assignments.
Oversee, train, and inspect the work of assigned room and floor staff, ensuring that all procedures are performed to the standards of the facility. Ensure employees are properly trained and equipped to perform their role. Deploy and train staff on the use of cleaning standards, equipment, technology, etc. while providing instructions and supervision where necessary
Managing and motivating a team of cleaning staff. Provide support where necessary.
Supervise performance of cleaning team, to make sure it meets the company and client standards. Coach and/or counsel staff members, as needed, to correct poor job performances.
Conduct meetings and regularly communicating relevant information to the staff.
Respond to client’s concerns, requests, or complaints. Investigate, and correct any anomalies to reassure clients of the company’s commitment to excellence and customer satisfaction.
Carry out pre-event inspections of all assigned areas before official opening to ensure cleanliness of areas.
Certify that equipment is safe to use and in good working condition. Make arrangements for the repair of bad equipment and make a replacement for ones.
Maintain enough supplies and inventory of cleaning products by making reorders when necessary.
Support in maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service.
Make sure all employees follow company standards by constantly coaching and redirecting performance.
Responsible for ensuring there is safety in the workplace, deploying H&S induction for all new staff, and making sure the applicable paperwork is signed off.
Advise and support staff on site as regards H&S issues as they perform their jobs at the assigned work site. Conduct safety briefings and toolbox talks
Manage every incident, reporting them without delay and taking remedial action where necessary.
Conduct interviews, make selection, train, supervise, guide, and discipline cleaning service staff to guarantee maximum customer satisfaction.
Administrative related duties; Payroll and Human Resources.
Work alongside scheduling payroll administrator to make sure that all staffing needs are covered.
Collaborate with clients to ensure there are no problems on site
Keep close interaction, communication, and coordination with Operations Manager
All other duties as assigned