Janitorial Supervisor, Full-Time- 1st Shift

Cushman & Wakefield • Toronto, ON

1d • CA$73,195 - CA$86,112 • Onsite

About The Position

The Supervisor reports to the Janitorial Manager and is responsible for the overall direction, coordination and evaluation of employees within the shift and assigned buildings. This role carries out supervisory responsibilities in accordance with the Company’s policies and applicable provincial laws and regulations. The Supervisor will assist in managing the overall activities of a project(s), and supervises the project crew. They will coordinate services activities for assigned buildings, ensuring services are performed as contracted and meet customer specifications. This position involves maintaining/monitoring work schedules of all shift personnel, establishing work performance standards, conducting quality assurance checks, managing materials inventory and general use of equipment, including key controls. The Supervisor will also resolve on-site services delivery problems, participate in ongoing management/technical skills development training programs (including safety and safety site committee), conduct orientation of new employees, develop employees’ skills/abilities, perform conference room set ups and occasional internal moves, and maintain effective on-going customer relations. Other duties may be assigned.

Requirements

• Fluent in English
• Motivated individual and proactive
• Background check required
• 1-3 years of supervisory experience
• Up-to-date knowledge of cleaning practices/procedures.
• Excellent verbal and written communications skills and the ability to interact effectively at all levels.
• Compliance with COVID related protocols, which may also include client-specific requirements (e.g., documentation of full vaccination or regular COVID testing).

Nice To Haves

• Assisting in the management of the site account.
• Work-scheduling of all shift personnel.
• Establishing work standards in conjunction with the Manager.
• Conducting site evaluations/audits.
• Overall inventory/equipment usage.
• Budget control.
• Employee evaluations.
• Trouble-shooting/problem solving.
• Orientation/safety training personnel.
• Customer relations.
• Payroll (time sheets, check distribution).
• Special project work as requested.

Responsibilities

• Overall direction, coordination and evaluation of employees within the shift and assigned buildings.
• Assist in managing the overall activities of a project(s), and supervises the project crew.
• Coordinate services activities for assigned buildings.
• Ensure that services are performed as contracted and meet the customer specifications.
• Maintain/monitor work schedules of all shift personnel, including the preparation and submission of weekly payroll time sheets.
• Establish/maintain work performance standards.
• Conduct quality assurance checks and manages materials inventory as well as general use of equipment. Including key controls.
• Resolve on-site services delivery problems.
• Participate in on-going management/technical skills development training programs. Including safety and safety site committee.
• Conduct orientation of new employees, develops employees’ skills/abilities.
• Conference room set ups and sometime internal moves as needed.
• Maintain effective on-going customer relations.
• Perform other duties as assigned.

Benefits

• Consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed