Janitorial Supervisor

Cushman & Wakefield•Princeton, NJ

2d•Onsite

About The Position

The Supervisor reports to the Senior Operation Manager and is responsible for the overall direction, coordination and evaluation of employees within the shift and assigned buildings. This role involves carrying out supervisory responsibilities in accordance with the Company’s policies and applicable State and Federal laws. The Supervisor will assist in managing the overall activities of a project(s), supervise the project crew, and coordinate services activities for assigned buildings. A key aspect of this role is ensuring that services are performed as contracted and meet customer specifications. The Supervisor will also maintain/monitor work schedules, conduct quality assurance checks, manage materials inventory and equipment usage, including key controls and snow removal services. Additionally, the role involves resolving on-site services delivery problems, participating in ongoing management/technical skills development training, conducting new employee orientations, developing employee skills, performing conference room set-ups and internal moves as needed, and maintaining effective customer relations. The incumbent is responsible for assisting in the management of the site account, which includes work-scheduling, establishing work standards, conducting site evaluations/audits, inventory/equipment usage, budget control, employee evaluations, trouble-shooting/problem solving, orientation/safety training, customer relations, payroll, and special project work.

Requirements

One to three years of supervisory experience.
Up-to-date knowledge of cleaning practices/procedures.
Excellent verbal and written communications skills.
Ability to interact effectively at all levels.
Fluent in English and Spanish.
Motivated individual and proactive.
Background check required.
1-3 years of supervisory experience.

Responsibilities

Overall direction, coordination and evaluation of employees within the shift and assigned buildings.
Carry out supervisory responsibilities in accordance with the Company’s policies and applicable State and Federal laws.
Assist in managing the overall activities of a project(s), and supervises the project crew.
Coordinate services activities for assigned buildings.
Ensure that services are performed as contracted and meet the customer specifications.
Maintain/monitor work schedules of all shift personnel, including the preparation and submission of weekly payroll time sheets.
Establish/maintain work performance standards.
Conduct quality assurance checks and manages materials inventory as well as general use of equipment.
Including key controls.
Snow removal services.
Resolve on-site services delivery problems.
Participate in on-going management/technical skills development training programs.
Including safety and safety site committee.
Conduct orientation of new employees, develops employees’ skills/abilities.
Conference room set ups and sometime internal moves as needed.
Maintain effective on-going customer relations.
Perform other duties as assigned.