Janitorial Operations Manager- Katy, TX.

Marsden South•Katy, TX

1d•Onsite

About The Position

Marsden South is seeking a Janitorial Operations Manager to oversee daily facility maintenance and janitorial services. This role involves managing staff, ensuring client satisfaction, and maintaining operational standards across multiple work sites. The position requires a proactive approach to problem-solving, staff development, and administrative duties, all while upholding the company's commitment to operational excellence and safety.

Requirements

Must be 18 years old.
Bilingual in two or more languages, with English being one of those languages.
A pre-employment criminal background check is required.
Able to work in a fast-paced environment and work independently.
Valid driver’s license/good driving record.
Able to lift more than 30 lbs.
High School diploma or general education degree (GED).
Experience in a mobile management role.
2-5 years supervisory/management experience in a commercial cleaning or similar environment.
Proficient in Microsoft applications, with strong overall computer skills.
Good communication skills.
Able to supervise 30+ employees.

Nice To Haves

Prefer experience working with a diverse population.

Responsibilities

Oversee the daily maintenance of facilities under the direction of the operational team and account manager.
Assign duties, inspect work, and investigate complaints regarding janitorial services, taking corrective action as needed.
Order and pick up janitorial supplies and equipment, take inventories, and perform audits.
Oversee, hire, and train new employees.
Fill in at locations if there is a call out and work with clients.
Supervise and coordinate activities of workers at multiple work sites engaged in janitorial services.
Assign janitorial work to employees, following material and work requirements.
Inspect work performed to ensure conformance to specifications and established standards.
Confer with and coach staff to resolve production and personnel problems.
Train workers in janitorial methods and procedures and proper operation of equipment.
Issue janitorial supplies and equipment to workers to ensure quality and timely delivery of services.
Ensure clients are satisfied with the current performance of the team.
Complete regular quality inspections of assigned accounts and act appropriately based on results.
Hold regular feedback conversations with staff to discuss performance and development goals.
Ensure all associates are properly trained at each assigned account with a focus on long-term retention.
Maintain a safe work environment for self and employees by enforcing the company’s safety, recognition, and training programs.
Maintain attendance records, track time and vacation, and assist with payroll duties.
Conduct interviews and collaborate with the Recruiter and Human Resources.
Handle administrative duties of assigned accounts, including timekeeping, payroll, setting up interviews, documentation of employee performance and safety, and maintaining inventory of necessary supplies.