Janitorial Night Manager

Cushman & Wakefield•Burbank, CA

8d•$80,750 - $95,000•Onsite

About The Position

The Custodial Manager is a position within the line of operations of C&W Services. The incumbent is responsible for management of all Janitorial related services at the account, supervision of cleaners, and overseeing cleaning operations. This role involves managing work schedules, establishing work standards, conducting site evaluations and inspections, overseeing inventory and equipment upkeep, budget control, employee evaluations, troubleshooting, training, customer relations, and overall day-to-day operations.

Requirements

Must be fluent in English and Spanish
Three to five years of management experience, and up-to-date knowledge of cleaning practices/procedures
Excellent verbal and written communications skills and the ability to interact effectively at all levels
Proficient with Microsoft office

Responsibilities

Manages the overall 24/7 of the accounts Janitorial activities
Maintains/monitors work schedules of all personnel
Establishes/maintains work performance standards
Conducts quality assurance checks utilizing Company provided tools (Clean Telligent or other meaning of Inspections methods)
Manages Paper inventory as well as general use / Ordering
Coordination and controls special project work
Measures performance against assigned budgets and quality standards
Resolves on-site service delivery problems
Recruit, select and train new personnel
Participates in ongoing Company management/technical skill development training programs
Conducts orientation of employees, develops employees’ skills/abilities and performs annual Supervisor evaluations accordingly
Maintains effective ongoing customer relations
Be available 24/7 to respond to customer needs and emergencies
Perform weekly payroll functions ensuring all signing sheets turned in by Supervisors are signed in and out, historical submission, report and follow up on employee’s payroll issues
Comply with all Safety compliance trainings and require KPI. Report and investigate Near misses, Accidents and Injuries, including incidents that may have occurred while performing the Manager on Duty roll.
Prepare and submit Daily Reports and weekly Action agendas.
Be available to perform cleaning inspection tours with Client and Supervisors.
Perform basic cleaning needs if need be in the event the Terminal is shorthanded accordingly including Blood Born Pathogens clean ups.
Familiarizing with Client Consultant Elliot Inspection quality control, Reports review and correct cleaning deficiencies according as well as providing cleaning performance plans if need be.
Learn to operate cleaning equipment accordingly in order to be ready for any emergency cleaning need specially during sewage backup / float calls.