Janitorial Manager

BGIS•Harwood, ND

10h•Onsite

About The Position

BGIS is currently seeking a Janitorial Manager to join the team in Harwood, ND. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. The Janitorial Manager is responsible for providing guidance to the cleaning team members and custodial operations. The role ensures all team members completed the assigned cleaning duties meeting a high level of expectation, ensuring all client and BGIS safety standards are adhered to, and serve as a liaison between the front-line cleaning team members and BGIS business leaders. The Janitorial Manager leads others positively exemplifying BGIS values.

Requirements

Associate Degree or equivalent work experience.
Minimum 3 years experience in facilities management.
Excellent communication, organization, positive approach, and problem-solving skills.
Service oriented focus, self-motivated, confident, energetic and flexible.
Relationship building with client through responsiveness and attention to detail.
Proficient with Microsoft Office, Outlook, Excel, PowerPoint and SharePoint.
Cognitive skills required to work in a safety sensitive environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks within targeted time frame to minimize risk of outages or damage to building and high value equipment.

Nice To Haves

Project management experience preferred.

Responsibilities

Demonstrate strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals.
Provide mentoring, coaching and guidance to all team members.
Manage all aspects of performance.
Support site with active cleaning of facilities and supervision of team members.
Contribute to the completion of other key initiatives as assigned
Train and develop teams.
Develop and implement plans for efficient use of materials, machines, and effective cleaning processes.
Communicate with client on a regular basis.
Develop and maintain professional relationships with the client and ensure the client is retained through providing the best service levels in accordance with the business contract.
Assure that client needs are expeditiously addressed with a sense of urgency meeting response time requirements.
Coordinate and support the cleaning of customer sites/locations in accordance with policies, principles and procedures established by the customer contract and business leaders.
Ensure quality consistency and increase standards.
Provide support to the facility and operations teams to meet key performance indicator (KPI) metrices.
Partner with the culinary team to ensure program is meeting team member needs and operating efficiently.
Coordinate occasional overnight shifts working with the team.
Organize regular meetings with management to discuss issues and opportunities.
Develop safe and positive work environment for teams.
Prepare daily, weekly, and monthly reports on a timely basis as required by the business.
Manage budget for operational programs and equipment.
Partner with Environmental, Health and Safety to ensure safe working conditions.