Janitorial Assistant Manager

UG2Smithfield, RI
Onsite

About The Position

The Assistant Custodial Account Manager supports the overall administration of custodial services, ensuring high standards of cleanliness, hygiene, and facility appearance in a cost-effective manner. The Assistant Account Manager must maintain professionalism, assist in meeting clients' needs, and work toward achieving 100% cleanliness and orderliness across the facility. The role involves assisting in the implementation of programs, monitoring custodial operations, and consistently evaluating and improving cleaning, and operation methods.

Requirements

  • Minimum of 3-5 years of related experience in custodial operations or management; or an equivalent combination of education and experience.
  • Strong knowledge of floor care and Janitorial practices and equipment
  • Strong attention to detail and problem-solving skills.
  • Ability to communicate effectively with management, staff, clients, and customers at all levels.
  • Ability to respond promptly to customer needs and meet commitments.
  • Ability to adapt to changes in the work environment, manage competing demands, and handle frequent changes or unexpected events.
  • Computer skills

Nice To Haves

  • Bilingual a plus

Responsibilities

  • Assist in overseeing the operation and maintenance of custodial equipment and supplies, including vacuum cleaners, floor cleaners, and cleaning chemicals, ensuring smooth daily operations.
  • Help manage and maintain an adequate inventory of supplies required for the facility's operations.
  • Support the direct supervision and monitoring of custodial contractors, ensuring they meet organizational standards and objectives.
  • Maintain documentation related to custodial operations, ensuring records are accurate and up-to-date.
  • Assist with supervising and managing custodial staff, including participating in the hiring, training, and development process.
  • Support the implementation of QA/QC processes to uphold custodial best practices and regulatory standards.
  • Assist in conducting infrastructure assessments to maintain optimal cleanliness and hygiene.
  • Exhibit leadership behaviors by upholding safety, quality, and service standards.
  • Assist in delivering UG2's commitment to customer service excellence.
  • Help develop and implement custodial programs that align with client and customer expectations.
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